Colorectal and Anal Cancer Care Co-Ordinator inManchester inManchester PUBLISHED 15 JUN 2024

Detailed job description and main responsibilities



DUTIES AND RESPONSIBILITIES

• Provide administrative support to the CNSs.
• Book and outcome telephone clinic appointments
• Maintain the Anal Cancer Database and ensure all of the information is up to date and accurate
• Order supplies and patient information as requested by the CNSs. Assist the CNSs with the management of the patient pathway ie ensuring that appointments have been requested and booked.
• Organise and prioritise the designated workload in order to meet the needs of the service. Assist the CNS with handover of patient care to other teams in order to facilitate safe and effective transition of care. Communicate effectively with a range of patients and health and social disciplines. This may include a variety of methods, such as electronic or in person.
• Provide a single point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs.
• Triage telephone and email enquiries, using a risk assessment framework.
• Ensure patients/carers know how to contact the service when their condition / needs have changed, including out of hours.
• Provide general information and support about cancer services, using Trust approved literature. Sign-post patients and relatives/carers to appropriate services such as Maggie's and Macmillan in order for them to speak to professionals who are able to discuss issues knowledgeably and impartially.
• Demonstrate the ability to recognise situations that require rapid response from a health care professional (CNS or doctor) and respond appropriately. Evaluate outcomes of care delivery with the registered practitioner.
• Act as an advocate and facilitator for patients; linking with CNSs to resolve any issues.
• Ensure accurate documentation of patient care in accordance with hospital policies and standards.
• Assist the CNS's with the roll out of Holistic Needs Assessment within the disease group

Professional/Clinical Leadership:

• To act as a role model to colleagues, and be an effective resource to patients, carers and colleagues.
• Support clinical developments and projects to promote excellence in patient care.
• Attend and participate in the Colorectal Away Days and Strategy Meetings
• Recognise personal limitations and work within parameters of job description, or as guided by CNS. Seek help appropriately.


Education and Development.

• To participate in annual appraisal and accept personal responsibility for growth and development within the role.
• Ensure compliance with Trust essential training.
• Attend educational meetings and conferences, appropriate to the role, in order to keep up-dated with current best practice.
• Together with other professional colleagues, develop information and resources for patients and their carers..

Research and Audit


Assist CNSs in audit and evaluation of service delivery and help identify areas for improvement and change.


Person specification



Qualifications



Essential criteria

• GCSE English Language and Mathematics or equivalent qualification.
• NVQ Level 3/ equivalent knowledge and experience

Desirable criteria

• Communication Skills training.
• Evidence of continued role development.

Experience



Essential criteria

• Experience working within the oncology setting.
• Experience of multi-professional working
• Experience of providing administrative support
• Experience of working with Colorectal and Anal Cancer patients
• Experience of face to face/telephone contact with patients

Desirable criteria

• Experience in use of data and database management
• Awareness of the Audit process

Skills



Essential criteria

• Ability to work effectively in a team.
• Ability to manage and prioritise personal workload using own initiative and demonstrate effective organisation and time management skills.
• Ability to communicate both verbally and non-verbally with people at all levels, showing empathy.
• Accurate written communication
• Recognition of own limitations

Desirable criteria

• Working knowledge of Microsoft Office with intermediate keyboard skills

Knowledge



Essential criteria

• Understanding of person-centered care
• Understanding of health and social care environment
• Basic understanding of Colorectal and Anal cancer treatments.

Desirable criteria

• Understand difficulties faced by people affected by cancer

Values



Essential criteria

• Demonstrates honesty and integrity and promotes organisational values
• Embrace change, viewing it as an opportunity to learn and develop
• Able to observe strict confidentiality
• Recognition of own limitations

Other



Essential criteria

• Be able to manage time effectively, and be flexible to meet the needs of the service.

The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.

We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.

We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

All positions within the Christie are subject to the receipt of satisfactory written references, medical clearance and evidence of your Right to Work in the UK. Some roles will require a Disclosure & Barring Service (DBS) check. Please note if you are successfully appointed to a post with this Trust, you will be required to pay for your own DBS Disclosure.

By applying for this post you are agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.

The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

Overseas candidates wishing to apply for this position and who would require immigration sponsorship, may wish to self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UKVI website.

You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.


Employer certification / accreditation badges



Applicant requirements


This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.


Documents to download

• Job Description (PDF, 408.4KB)
• The Christie Values and Behaviours (PDF, 919.5KB)
• Strategy Brochure (PDF, 1.0MB)
• Trust Membership - Christie Talent (PDF, 23.0KB)
• Travel to The Christie (PDF, 3.8MB)