Care Co-ordinator inCrewe-By-Farndon inCrewe-By-Farndon PUBLISHED 9 JUL 2024

This is an exciting opportunity for the right person to become a key member of our dynamic Homecare Team. As our Dual Care Coordinator and Assessor, you will be working closely with our Home Care Manager, you will be responsible for effectively scheduling and coordinating all our care visits and will often be the first point of contact for our carers, clients, and other health care professionals, and carrying out assessments of potential new clients in their own homes or other care settings.

We are passionate about delivering the best quality of home care possible and operate to exacting standards to ensure we achieve this every time; we are looking for someone who shares this passion and wants to join us on our journey as we grow. This vacancy will be based at our Crewe office.

Responsibilities and Duties

• Prepare the weekly plan to allocate carers to each care visit for our clients on our care rostering system
• Make changes to schedules as required
• Being able to schedule new clients into existing rota’s
• Ensure compliance is met within the office and the care calls
• Assist and support the registered manager
• General office administration
• Undertake client care reviews
• Undertake client assessments
• On-call management on a rota basis
• New client assessments
• Maintaining care plans; including care management on OneTouch
• Resolving alerts/Reducing alerts on the OneTouch system
• Care plan reviews and improving the quality of existing care plans
• Actioning audits carried out by the manager each month
• Complete weekly reports for the Registered Manager to be made aware of and sign off
• Support Homecare staff regarding their duties outlined in the care plan
• Work very closely with all the other members of the Home care Operations team and Directors.
  
  

Qualifications And Skills - Ideally

• You have health and social care qualifications (NVQ 2/3 or above) - Essential
• Full UK Driving Licence with Access to Own Vehicle -Essential
• A good sense of humour
• Self-motivation and a passion for being the “Best.”
• You should have experience in working in a fast-paced environment within volume coordination and possess excellent organisational and communication skills and be highly motivated to ensure maximum time efficiency.
• Highly independent and organised;
• Excellent IT skills, including full proficiency in IT packages such as Excel/Word, etc.
• You have an empathetic and a caring nature
• You are a people person with good communication skills
• You are a team player
  
  

Company Benefits

• Fantastic salary of £33K.
• Holiday pay & pension
• Mileage contribution
• A great working environment with a “can-do” team ethos.
• Full training on the OneTouch system.
• Career progression.