Receptionist, AD WARRIOR inBrighton inBrighton PUBLISHED 6 JUN 2024

AD WARRIOR


Receptionist



Location:
Brighton, BN2 0AL


Salary:
£12,191 per annum


Hours:
Part Time


The College is seeking to appoint a Receptionist on a part-time basis starting in August 2024.


The main purpose of this role is to ensure the smooth running of Reception, including the College Switchboard. This position plays a key role in presenting the professional face of the College. With the other members of the Reception team the successful candidate will be “front line” for enquiries from parents, pupils, visitors and staff, acting as a support to the Senior Receptionist.


General Duties and Responsibilities:

• Managing the switchboard, dealing with calls in a professional and friendly manner.
• Welcoming visitors, parents, staff and pupils managing their queries effectively.
• Accurate message taking and recording for distribution.
• Arranging taxis for visitors, pupils and staff.
• Providing tea and coffee for visitors and staff as required.
• To manage the safe return home of pupils at end of day via taxi/in liaison with the Transport Manager when they have missed the school bus.
• Assist with pupil registration using the College database.
• Franking and arranging post to be couriered.
• Assist with providing a Box Office facility for College and outside events.
• Assisting with the keeping of various records – pupil absence/lateness, telephone lists and fire records etc – and updating the switchboard etc.
• Ordering and managing stationery supplies as necessary.
• Managing confidential information with discretion.
• Assist on up to 4 Saturdays per academic year with Admissions events including Open Mornings and other College events.
  
  
  

The successful candidate will have experience in the following areas:

• Excellent interpersonal and customer-facing skills, with a focus on delivering a ‘five star’ customer service.
• A collaborative team player.
• Excellent literacy skills.
• Initiative and ability to work unsupervised.
• Ability to cope with a busy routine and to multitask.
• Understanding of the continuous need for confidentiality, tact and discretion.
• Welcoming and calm manner, with an ability to deal with people at all levels.
• Comfortable working in a busy customer-facing environment at all times.
• Smart and appropriately formally dressed.
• Aware of the responsibility of representing the College to staff and visitors on the front desk.
• Dependable with a strong work ethic and professional attitude.
  
  
  

Hours of Work:


During term time (35 weeks) 21.5 hours per week, Monday 12.30pm-6.00pm, Tuesday-Friday 8.30am-12.30pm. During half term (17 weeks) 15 hours per week Monday-Friday (hours can be condensed to 2 full days or 3-part days depending on business requirement) during the business hours 9.00am-5.00pm.

There is also the requirement to work 4 Saturdays per academic year with Admissions events including Open Mornings and other College events.


Remuneration:


The salary for this role will be £12,191 per annum.


Holidays:


23 days, plus bank holidays increasing to 28 days plus bank holidays after 2 years of service. (of which 3 days need to be taken between Christmas and New Year when the College is closed).


Benefits:

• Complimentary lunch is provided.
• Free tickets to the College’s music, dance and drama performances.
• Job specific Learning and Development programme available to all employees.
• Life Cover is provided whilst working at Brighton College after successfully passing probation period.
• The College provides a contributory pension scheme with matching contributions from the employer up to 9%, which all eligible employees will be automatically enrolled into within three months of commencement of employment.
• Perkbox: Employee* benefit and rewards platform which provides access to a wide range of discounts, employee benefits and wellbeing resources.
  
  
  

To Apply


If you feel you are a suitable candidate and would like to work for this reputable College, please click apply to be redirected to their website to complete your application.