Caseworker inCoventry inCoventry PUBLISHED 20 MAY 2024
Age UK Coventry and Warwickshire ruH3Txmy
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Job Title: Caseworker - Money Management Service
Job Scale: Pt. 20
Hours: 37 hours per week (core hours 8.30am 4.30pm)
Base: Coventry (but covers the Coventry & Warwickshire areas)
Job Purpose: To work within the Money Management team to provide a high quality service for a caseload of vulnerable clients aged 18 years and over. Using a person centred approach to support individuals to manage their finances.
Reporting Line: Money Management Senior Practitioner
Key Activities and Main Responsibilities:
The key principle behind this role is for the Caseworker to progress all matters in relation to a clients case with direct support and guidance from a Senior Practitioner. The Senior Practitioner will maintain responsibility for all casework delivered by the post holder. The Caseworker will provide support to the team by working with clients and other stakeholders including:
1. Supporting the management of new and existing clients to ensure benefits are maximised, claimed, reviewed and correct
2. Preparing background work to attend appeals where appropriate
3. Meeting with new clients in the community, to work with them and their carers to ensure they are able to continue with their chosen lifestyle but within their individual budget
4. Liaising with Local Authorities, the DWP and other official agencies in all matters relating to Appointeeships in a timely manner to avoid over or underpayments to the client
5. Ensuring all data is recorded in an accurate, appropriate and timely manner adhering toGDPR legislation
6. Capturing data for chargeable services
7. Managing and prioritise own tasks
8. To comply with and keep up to date with changes to legislation relating to Appointeeships and benefits
9. To undertake appropriate training and personal development as required for the role
10. To adhere to all AUKCW policies and procedures
11. To portray a positive image of the organisation both internally and externally
12. To undertake such other duties as may be reasonably required, consistent with the natureand grade of the role
This role offers an exciting challenge! You will work within a vibrant team based in Coventry (with some opportunities working from home).
The appointee service works with social services, local solicitors and department of work and pensions to support vulnerable clients aged 18 years plus, who are unable to manage their own money and are at risk of abuse.
As a caseworker you will work with your clients, their families, friends and care staff to ensure they are supported to receive relevant benefits, assist them to manage their budgets and fund their social care needs, whilst always keeping the best interests of the client at the centre of all decisions.
The key principle behind this role is for the Caseworker to progress all matters in relation to a clients case with direct support and guidance from a Senior Practitioner. The Senior Practitioner will maintain responsibility for all casework delivered by the post holder.
Job Title: Caseworker - Money Management Service
Job Scale: Pt. 20
Hours: 37 hours per week (core hours 8.30am 4.30pm)
Base: Coventry (but covers the Coventry & Warwickshire areas)
Job Purpose: To work within the Money Management team to provide a high quality service for a caseload of vulnerable clients aged 18 years and over. Using a person centred approach to support individuals to manage their finances.
Reporting Line: Money Management Senior Practitioner
Key Activities and Main Responsibilities:
The key principle behind this role is for the Caseworker to progress all matters in relation to a clients case with direct support and guidance from a Senior Practitioner. The Senior Practitioner will maintain responsibility for all casework delivered by the post holder. The Caseworker will provide support to the team by working with clients and other stakeholders including:
1. Supporting the management of new and existing clients to ensure benefits are maximised, claimed, reviewed and correct
2. Preparing background work to attend appeals where appropriate
3. Meeting with new clients in the community, to work with them and their carers to ensure they are able to continue with their chosen lifestyle but within their individual budget
4. Liaising with Local Authorities, the DWP and other official agencies in all matters relating to Appointeeships in a timely manner to avoid over or underpayments to the client
5. Ensuring all data is recorded in an accurate, appropriate and timely manner adhering toGDPR legislation
6. Capturing data for chargeable services
7. Managing and prioritise own tasks
8. To comply with and keep up to date with changes to legislation relating to Appointeeships and benefits
9. To undertake appropriate training and personal development as required for the role
10. To adhere to all AUKCW policies and procedures
11. To portray a positive image of the organisation both internally and externally
12. To undertake such other duties as may be reasonably required, consistent with the natureand grade of the role
This role offers an exciting challenge! You will work within a vibrant team based in Coventry (with some opportunities working from home).
The appointee service works with social services, local solicitors and department of work and pensions to support vulnerable clients aged 18 years plus, who are unable to manage their own money and are at risk of abuse.
As a caseworker you will work with your clients, their families, friends and care staff to ensure they are supported to receive relevant benefits, assist them to manage their budgets and fund their social care needs, whilst always keeping the best interests of the client at the centre of all decisions.
The key principle behind this role is for the Caseworker to progress all matters in relation to a clients case with direct support and guidance from a Senior Practitioner. The Senior Practitioner will maintain responsibility for all casework delivered by the post holder.
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