Medical Secretary inCity of London inCity of London PUBLISHED SUN 24 DEC 2023

£30,000 to £35,000 a year FIXEDTERM

The London Clinic rHELqgzk

Provide first point of contact for patients, relatives, G.Ps', Clinic's staff and other professional bodies for written and telephone enquiries relating to the Consultant's practice at The London Clinic.
Provide Consultants with a comprehensive range of administrative services whilst developing their practice within The London Clinic.
Assist in the organisation of the Consultant's workload, maintaining the highest levels of discretion and confidentiality concerning patient information at all times.
Support clinicians with any queries on The London Clinic's policies and procedures, systems and administration by being the first point of contact and the link between other internal departments.
Action all Consultants' correspondence appropriately, in a timely manner and respond accordingly. Ensure all patient notes, patient details, referral letters and information is captured and dealt with accordingly, using our systems to ensure patient appointments and consultant diaries are accurately maintained.
To support the transfer of secretarial and administrative duties to staff appointed by the consultant
To liaise with clinical and administrative staff regarding investigations, appointments, inpatient stays; ensuring that all requested investigations or appointments are booked as requested.

For further information on the role, please see detailed Job Description attached.

We have an exciting opportunity for a Medical Secretary to join our team at The London Clinic, based at 116 Harley Street, London (W1G 7JL). We are offering a competitive salary.

As the Medical Secretary, you will play a key role in the setting up and progressive development of the administrative support services provided to Consultants at The London Clinic. The Medical Secretary is responsible for the co-ordination of the pathway through and management of Consultants administrative needs, providing day to day operational support for the clinics. The post holder will be required to act as a flexible administrative resource, actively supporting patients and consultants to provide a high level of service.

Provide first point of contact for patients, relatives, G.Ps', Clinic's staff and other professional bodies for written and telephone enquiries relating to the Consultant's practice at The London Clinic.
Provide Consultants with a comprehensive range of administrative services whilst developing their practice within The London Clinic.
Assist in the organisation of the Consultant's workload, maintaining the highest levels of discretion and confidentiality concerning patient information at all times.
Support clinicians with any queries on The London Clinic's policies and procedures, systems and administration by being the first point of contact and the link between other internal departments.
Action all Consultants' correspondence appropriately, in a timely manner and respond accordingly. Ensure all patient notes, patient details, referral letters and information is captured and dealt with accordingly, using our systems to ensure patient appointments and consultant diaries are accurately maintained.
To support the transfer of secretarial and administrative duties to staff appointed by the consultant
To liaise with clinical and administrative staff regarding investigations, appointments, inpatient stays; ensuring that all requested investigations or appointments are booked as requested.

For further information on the role, please see detailed Job Description attached.

We have an exciting opportunity for a Medical Secretary to join our team at The London Clinic, based at 116 Harley Street, London (W1G 7JL). We are offering a competitive salary.

More information related to this job opportunity, from jobsincare:

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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:

Essential Skills:

1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.

2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.

3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).

4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.

5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.

6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.

7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.

8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.

9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.

10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.

Qualifications:

- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.

- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.

- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.

Additional Skills:

- Time Management: Ability to manage time effectively and meet deadlines.

- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.

- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.

Conclusion