Practice based Care Coordinator inLiverpool inLiverpool PUBLISHED 16 DEC 2023
Aintree Park Group Practice rddPd16l
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Key responsibilities
1. Undertake practice work in line with PCN directed priorities.
2. Proactively identify and work with a cohort of practice patients to support their personalised care requirements
3. Ensure regular and consistent communication with the referrer regarding patient progress and any complications or guidance
4. Raise awareness of health promotion and NHS health checks in your allocated practice
5. Support uptake of national screening programmes
6. Support immunisation programmes
7. Support the practice with IIF targets
8. Support the practice in inequalities for safer surgeries
9. Direct liaison with multi agencies to coordinate care for patients
10. Refer to PCN social prescribing link workers and Occupational health team where a patient is identified as potentially benefitting from this service
11. To support PCN projects and collate patient and carer feedback on their experiences
12. Support Quality and Outcome Frameworks and other DES/LES specifications
13. Maintain and develop engagement with all practice staff and encourage best practice
14. Help people to manage their needs, answering their queries and supporting them to make appointments
15. Support the practice with Learning disabilities and Cancer patient targets
16. Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing
17. Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers and other primary care roles
18. Support the coordination and delivery of MDTs within PCNs.
19. Support the Senior Care Coordinator by collating your allocated practices data
20. Support in assisting registrations for non-English speaking patients.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients, their carers, practice or staff information. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, or the members practices may only be divulged to authorised persons in accordance with NLPCN policies and procedures relating to confidentiality and the protection of personal and sensitive data, or under the guidance of your manager.
This role profile is not exhaustive, and you may be directed to complete other tasks according to the skills and requirements for individual roles. These duties will always be reasonable and deemed within the expectations of your position.
Aintree Park Group Practice is a well established GP Practice in the north of the the city, and currently looks after in excess of 16000 patients, with a team of well skilled healthcare professionals as well as an administrative support team and a team of Care Navigators. The Practice is lead by 2 Partners and the Practice Manager and aims to ensure all patients are cared for, treated with dignity and respect. The Practice is part of the North Liverpool Primary Care Network and works closely with other Practices in the area to promote healthy living and well being.
Main duties of the role
to undertake practice work in line with PCN directed priorities.
to proactively identify and work with a cohort of practice patients to support their personalised care requirements
to support uptake of national screening programmes and immunisation programmes-
to liaise with multi agencies to coordinate care for patient
support Quality and Outcome Frameworks and other DES/LES specifications
help people to manage their needs, answering their queries and supporting them to make appointments
assist with the provision of navigation for patients and their carers across health and care servicesworking closely with social prescribing link workers and other primary care roles
Key responsibilities
1. Undertake practice work in line with PCN directed priorities.
2. Proactively identify and work with a cohort of practice patients to support their personalised care requirements
3. Ensure regular and consistent communication with the referrer regarding patient progress and any complications or guidance
4. Raise awareness of health promotion and NHS health checks in your allocated practice
5. Support uptake of national screening programmes
6. Support immunisation programmes
7. Support the practice with IIF targets
8. Support the practice in inequalities for safer surgeries
9. Direct liaison with multi agencies to coordinate care for patients
10. Refer to PCN social prescribing link workers and Occupational health team where a patient is identified as potentially benefitting from this service
11. To support PCN projects and collate patient and carer feedback on their experiences
12. Support Quality and Outcome Frameworks and other DES/LES specifications
13. Maintain and develop engagement with all practice staff and encourage best practice
14. Help people to manage their needs, answering their queries and supporting them to make appointments
15. Support the practice with Learning disabilities and Cancer patient targets
16. Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing
17. Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers and other primary care roles
18. Support the coordination and delivery of MDTs within PCNs.
19. Support the Senior Care Coordinator by collating your allocated practices data
20. Support in assisting registrations for non-English speaking patients.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients, their carers, practice or staff information. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, or the members practices may only be divulged to authorised persons in accordance with NLPCN policies and procedures relating to confidentiality and the protection of personal and sensitive data, or under the guidance of your manager.
This role profile is not exhaustive, and you may be directed to complete other tasks according to the skills and requirements for individual roles. These duties will always be reasonable and deemed within the expectations of your position.
Aintree Park Group Practice is a well established GP Practice in the north of the the city, and currently looks after in excess of 16000 patients, with a team of well skilled healthcare professionals as well as an administrative support team and a team of Care Navigators. The Practice is lead by 2 Partners and the Practice Manager and aims to ensure all patients are cared for, treated with dignity and respect. The Practice is part of the North Liverpool Primary Care Network and works closely with other Practices in the area to promote healthy living and well being.
Main duties of the role
to undertake practice work in line with PCN directed priorities.
to proactively identify and work with a cohort of practice patients to support their personalised care requirements
to support uptake of national screening programmes and immunisation programmes-
to liaise with multi agencies to coordinate care for patient
support Quality and Outcome Frameworks and other DES/LES specifications
help people to manage their needs, answering their queries and supporting them to make appointments
assist with the provision of navigation for patients and their carers across health and care servicesworking closely with social prescribing link workers and other primary care roles
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