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The successful applicant may have contact with patients or service users.
Job OverviewAssist with the effective and efficient running of the unit by providing clerical support
Assist with the effective and efficient running of the unit by providing administrative support when administrator is away.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Main duties of the job
Maintain the
highest standards of care and service
, taking responsibility not only for the care you personally provide, but also for your wider contribution to the aims of your team and the NHS as a whole.
Be aware of and follow at all times the relevant
National and Local codes of practice
in relation to their role and function
Protect the
confidentiality
of personal information that you hold unless to do so would put any one at risk of significant harm. Keep accurate and professional records and information about staff, patients and clinical care, using the document based and computer based systems in operation in the Trust. Work in accordance with local policies and procedures and the statutory frameworks, which govern confidentiality and data protection, information sharing and disclosure.
Take reasonable care of
Health and Safety
at work for you, your team and others; ensure compliance with health and safety standards and legislation; attend all relevant Health and Safety mandatory training.
Take responsibility for attending and participating in all
mandatory and essential training
to ensure the safe and efficient functioning of the Trust and/or safety and wellbeing of other staff and the patients for whom you provide services.
Participate in the
supervision
and
appraisal process
as a minimum.
Working for our organisation
Come and join the Home1st inpatient intermediate care team at Windsor Intermediate Care Unit, 19-bedded unit in Bletchley.
Our purpose is to provide an enhanced Intermediate Care, rehabilitation and sub-acute service predominately for the older person. Preventing acute hospital admissions and facilitating early discharge are our primary goals.
Detailed Job Description And Main Responsibilities
- Ensure all medical records, patients records and associated documents are maintained in good order, and appropriately stored
- Liaise with medical secretaries, other departments and other professionals when required
- Ensure all relevant records are available upon request by the multi disciplinary team
- To request transport for patient’s appointments, transfers and discharges using SCAS or wheelchair taxi, under the direction of Nurse in Charge or nursing staff
- To prepare and co ordinate the safe transportation of patient specimens and other equipment or items as directed by the unit coordinator, administrator or unit manager
- Ensure the bed state and Daily Handover sheet remains up to date during the working day
- Assist with the ordering, deliveries and organisation of stores.
- Be responsible for ordering, maintaining and organising of stationary stored for the unit
- Deliver patients and staff mail. Forwarding onto discharged patients
- Answer the telephone, transferring calls, taking/sending/delivering messages in a helpful and professional manner
- Check ward and communication diary daily and discuss/ prioritize workload
- Carry out other administrative and clerical duties as required ensuring the efficient running of the unit.
- Assist and support the healthcare team with medical emergencies
- Welcome and receive new admissions and ensure nursing staff are aware of their arrival.
- Welcome and receive all visitors to the unit in a friendly and helpful manner, ensure they sign the visitor’s book and assist them with who they need to visit.
- Assist the senior staff and unit manager in ensuring the unit is fully staffed with the appropriate skill mix, to include phoning of the unit staff, Bank staff and agency staff
- In the absence of the administrator, assist in the duties that are essential to the efficient running of the unit
- Assist with the identification, recording and reporting of faulty equipment
- Maintain a tidy and safe working environment
- Ensure to keep ones self up to date with unit procedures, guidelines and Mandatory Training
- Carry out manual record when SystmOne is down
- Maintain effective communication networks within the CNWL ensuring confidentiality at all times
- Participate in the induction of new staff where appropriate
- Represent the unit at relevant and appropriate meetings and feedback as necessary
Experience
Essential criteria
- Experience of using Microsoft word/excel packages
- Experience of working with all different types of people and professionals
- Knowledge of medical terminology
Qualifications
Essential criteria
- Good standard of education
Job Overview
Assist with the effective and efficient running of the unit by providing clerical support
Assist with the effective and efficient running of the unit by providing administrative support when administrator is away.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Main duties of the job
Maintain the
highest standards of care and service
, taking responsibility not only for the care you personally provide, but also for your wider contribution to the aims of your team and the NHS as a whole.
Be aware of and follow at all times the relevant
National and Local codes of practice
in relation to their role and function
Protect the
confidentiality
of personal information that you hold unless to do so would put any one at risk of significant harm. Keep accurate and professional records and information about staff, patients and clinical care, using the document based and computer based systems in operation in the Trust. Work in accordance with local policies and procedures and the statutory frameworks, which govern confidentiality and data protection, information sharing and disclosure.
Take reasonable care of
Health and Safety
at work for you, your team and others; ensure compliance with health and safety standards and legislation; attend all relevant Health and Safety mandatory training.
Take responsibility for attending and participating in all
mandatory and essential training
to ensure the safe and efficient functioning of the Trust and/or safety and wellbeing of other staff and the patients for whom you provide services.
Participate in the
supervision
and
appraisal process
as a minimum.
Working for our organisation
Come and join the Home1st inpatient intermediate care team at Windsor Intermediate Care Unit, 19-bedded unit in Bletchley.
Our purpose is to provide an enhanced Intermediate Care, rehabilitation and sub-acute service predominately for the older person. Preventing acute hospital admissions and facilitating early discharge are our primary goals.
Detailed Job Description And Main Responsibilities
Experience
Essential criteria
Qualifications
Essential criteria
Assist with the effective and efficient running of the unit by providing clerical support
Assist with the effective and efficient running of the unit by providing administrative support when administrator is away.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Main duties of the job
Maintain the
highest standards of care and service
, taking responsibility not only for the care you personally provide, but also for your wider contribution to the aims of your team and the NHS as a whole.
Be aware of and follow at all times the relevant
National and Local codes of practice
in relation to their role and function
Protect the
confidentiality
of personal information that you hold unless to do so would put any one at risk of significant harm. Keep accurate and professional records and information about staff, patients and clinical care, using the document based and computer based systems in operation in the Trust. Work in accordance with local policies and procedures and the statutory frameworks, which govern confidentiality and data protection, information sharing and disclosure.
Take reasonable care of
Health and Safety
at work for you, your team and others; ensure compliance with health and safety standards and legislation; attend all relevant Health and Safety mandatory training.
Take responsibility for attending and participating in all
mandatory and essential training
to ensure the safe and efficient functioning of the Trust and/or safety and wellbeing of other staff and the patients for whom you provide services.
Participate in the
supervision
and
appraisal process
as a minimum.
Working for our organisation
Come and join the Home1st inpatient intermediate care team at Windsor Intermediate Care Unit, 19-bedded unit in Bletchley.
Our purpose is to provide an enhanced Intermediate Care, rehabilitation and sub-acute service predominately for the older person. Preventing acute hospital admissions and facilitating early discharge are our primary goals.
Detailed Job Description And Main Responsibilities
- Ensure all medical records, patients records and associated documents are maintained in good order, and appropriately stored
- Liaise with medical secretaries, other departments and other professionals when required
- Ensure all relevant records are available upon request by the multi disciplinary team
- To request transport for patient’s appointments, transfers and discharges using SCAS or wheelchair taxi, under the direction of Nurse in Charge or nursing staff
- To prepare and co ordinate the safe transportation of patient specimens and other equipment or items as directed by the unit coordinator, administrator or unit manager
- Ensure the bed state and Daily Handover sheet remains up to date during the working day
- Assist with the ordering, deliveries and organisation of stores.
- Be responsible for ordering, maintaining and organising of stationary stored for the unit
- Deliver patients and staff mail. Forwarding onto discharged patients
- Answer the telephone, transferring calls, taking/sending/delivering messages in a helpful and professional manner
- Check ward and communication diary daily and discuss/ prioritize workload
- Carry out other administrative and clerical duties as required ensuring the efficient running of the unit.
- Assist and support the healthcare team with medical emergencies
- Welcome and receive new admissions and ensure nursing staff are aware of their arrival.
- Welcome and receive all visitors to the unit in a friendly and helpful manner, ensure they sign the visitor’s book and assist them with who they need to visit.
- Assist the senior staff and unit manager in ensuring the unit is fully staffed with the appropriate skill mix, to include phoning of the unit staff, Bank staff and agency staff
- In the absence of the administrator, assist in the duties that are essential to the efficient running of the unit
- Assist with the identification, recording and reporting of faulty equipment
- Maintain a tidy and safe working environment
- Ensure to keep ones self up to date with unit procedures, guidelines and Mandatory Training
- Carry out manual record when SystmOne is down
- Maintain effective communication networks within the CNWL ensuring confidentiality at all times
- Participate in the induction of new staff where appropriate
- Represent the unit at relevant and appropriate meetings and feedback as necessary
Experience
Essential criteria
- Experience of using Microsoft word/excel packages
- Experience of working with all different types of people and professionals
- Knowledge of medical terminology
Qualifications
Essential criteria
- Good standard of education
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
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Useful skills for a Ward Clerk:
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To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
More about London Click to view
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London is the capital city of England and the United Kingdom, and it is one of the most important cultural, financial, and political centers in the world. Here are some key points about London:
Geography:
- Location: Situated in the southeastern part of England along the River Thames.
- Boroughs: London is made up of 32 boroughs plus the City of London, which is a distinct square mile known for its financial district.
History:
- Foundation: Historically known as Londinium, London was founded by the Romans around AD 43.
- Growth: Over the centuries, London has grown dramatically, becoming a center for trade and culture. It played a significant role in various historical events, including the Norman Conquest, the English Civil War, and the Industrial Revolution.
Culture:
- Landmarks: London is home to numerous iconic landmarks, including the Tower of London, Buckingham Palace, the Houses of Parliament, the London Eye, and the British Museum.
- Theatre: The West End is renowned for its theatre district, showcasing a wide range of musicals and plays.
- Diversity: London is one of the most diverse cities in the world, with a population that includes individuals from numerous ethnic backgrounds.
Economy:
- Financial Hub: The City of London and Canary Wharf are major financial districts, housing banks, investment firms, and multinational corporations.
- Transport: London has one of the most comprehensive public transport systems, including the Underground (Tube), buses, and overground rail services.
Education:
- Universities: The city boasts several world-renowned institutions, including Imperial College London, University College London (UCL), and the London School of Economics (LSE).
Government:
- Political Significance: As the capital, London is the political heart of the UK, housing the UK Parliament, the Prime Minister's residence (10 Downing Street), and numerous government offices.
- Mayor: London has an elected Mayor and a London Assembly responsible for governing the city.
Events and Festivals:
- London hosts various events and festivals throughout the year, including Notting Hill Carnival, the London Marathon, and numerous cultural festivals celebrating its diversity.
Tourism:
- As one of the world’s most visited cities, London attracts millions of tourists each year who come to explore its history, culture, and vibrant atmosphere.
More from Central and North West London NHS Foundation Trust
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