Receptionist - Manchester Square inLondon inLondon PUBLISHED 17 MAY 2024

Fora is part of The Office Group, backed by Blackstone and Brockton Capital.
At Fora, we’re fuelled by a desire to enhance the way people work. We’re here for the progressives, the forward thinkers, the status quo-challengers, the creators and the innovators. With signature hospitality, a likeminded community of members and a re-energising wellness experience, Fora takes the grind out of daily work-life, so members can focus on what’s important – working productively, healthily and happily.

Our journey began over 20 years ago, when we opened our first location on London’s City Road. Since then, our collection has grown to over 60 distinctive workspaces across London, the UK and Germany, totalling 3.2 million sq ft of real estate. And in the last two decades we’ve welcomed nearly 30,000 members through our doors and boast market-leading retention rates.

As a trusted workspace provider for teams of all sizes, from established brands to new ventures, our uniquely designed, flexible office spaces come with a range of exceptional on-site amenities and a dedicated Member Experience team to take care of all the day-to-day details. Ocado, The British Fashion Council, BP and Pangaia are just some of the businesses who call a Fora workspace home.

Fora is part of The Office Group, backed by Blackstone and Brockton Capital. We have ambitious plans to expand our collection of workspaces in the future, pioneering industry change through our conscious design and construction practices, and creating workspaces that empower our members to work in their own unique way.

We are looking for a Receptionist to cover at our Manchester Square Building in London


Requirements


As a member of our reception team, you will play an integral part in ensuring that our client and their guests receive the highest level of experience.

  • Meet & greet all visitors
  • Handle calls and e-mails
  • Ensuring visual standards are kept at a high level in both reception and meeting rooms
  • Be proficient on client booking software
  • Provide assistance for any reception services required
  • Maintain accurate and timely records of work tasks
  • Maintain security by following the health and safety procedures in place
  • Order building stock to ensure levels are maintained
  • Assist with meeting room set up, greeting visitors to meetings and hosting them while on site
  • Assist mangers and colleagues with operational and administrative tasks
  • Raise tickets via the IT Helpdesk support platform to communicate any IT issues
  • Develop and maintain interpersonal relationships with members
  • Create a welcoming environment
  • Good personal presentation aligning to our brand standards

Skills and Knowledge required:

  • Experience within a corporate concierge/reception role
  • Highly refined verbal and writing communication skills .
  • Good organisation skills and ability to complete projects in a timely manner
  • Strong customer service skills
  • Good at timekeeping
  • Enjoys working independently and a self-motivated individual.
  • Motivation to help the company succeed when working alone
At Fora, we’re fuelled by a desire to enhance the way people work. We’re here for the progressives, the forward thinkers, the status quo-challengers, the creators and the innovators. With signature hospitality, a likeminded community of members and a re-energising wellness experience, Fora takes the grind out of daily work-life, so members can focus on what’s important – working productively, healthily and happily.

Our journey began over 20 years ago, when we opened our first location on London’s City Road. Since then, our collection has grown to over 60 distinctive workspaces across London, the UK and Germany, totalling 3.2 million sq ft of real estate. And in the last two decades we’ve welcomed nearly 30,000 members through our doors and boast market-leading retention rates.

As a trusted workspace provider for teams of all sizes, from established brands to new ventures, our uniquely designed, flexible office spaces come with a range of exceptional on-site amenities and a dedicated Member Experience team to take care of all the day-to-day details. Ocado, The British Fashion Council, BP and Pangaia are just some of the businesses who call a Fora workspace home.

Fora is part of The Office Group, backed by Blackstone and Brockton Capital. We have ambitious plans to expand our collection of workspaces in the future, pioneering industry change through our conscious design and construction practices, and creating workspaces that empower our members to work in their own unique way.

We are looking for a Receptionist to cover at our Manchester Square Building in London

Requirements

As a member of our reception team, you will play an integral part in ensuring that our client and their guests receive the highest level of experience.

  • Meet & greet all visitors
  • Handle calls and e-mails
  • Ensuring visual standards are kept at a high level in both reception and meeting rooms
  • Be proficient on client booking software
  • Provide assistance for any reception services required
  • Maintain accurate and timely records of work tasks
  • Maintain security by following the health and safety procedures in place
  • Order building stock to ensure levels are maintained
  • Assist with meeting room set up, greeting visitors to meetings and hosting them while on site
  • Assist mangers and colleagues with operational and administrative tasks
  • Raise tickets via the IT Helpdesk support platform to communicate any IT issues
  • Develop and maintain interpersonal relationships with members
  • Create a welcoming environment
  • Good personal presentation aligning to our brand standards

Skills and Knowledge required:

  • Experience within a corporate concierge/reception role
  • Highly refined verbal and writing communication skills .
  • Good organisation skills and ability to complete projects in a timely manner
  • Strong customer service skills
  • Good at timekeeping
  • Enjoys working independently and a self-motivated individual.
  • Motivation to help the company succeed when working alone


Locations are approximate. Learn more