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The Patient Access Co-ordinator will liaise closely with the clinical team and speciality management teams to ensure patients receive timely and appropriate appointments according to their care pathway.
Depending on the requirements of the speciality, the post holder will be required to rotate within the team, providing clinic reception cover, scheduling functions, general administrative support and telephone cover for their speciality. This will ensure that, at every contact with the Trust, patients are able to speak to staff who understand their scheduling needs and that clinical teams are always supported by knowledgeable administrative staff.
Please Note: Vacancy may close early due to high numbers of applications
This post requires good organisational and communication skills with a proactive and flexible approach. Responsibilities include;
- Front of house reception duties for Theatre and Pre-assessment.
- Working with Patient pathway Coordinator to plan and manage of patient bookings, overseeing waiting lists and managing urgent referrals.
- Act as a primary point of contact for patients and other professionals.
- Working across multiple sites, Monday to Friday, between 9am - 5pm.
- Expected to meet set KPIs
- Ensure accessibility to patients and colleagues
The Trust
Guy’s and St Thomas’ Hospital Foundation Trust is one of the largest in the NHS. A full range of services is provided to the local population and patients from further afield. St Thomas’ Hospital is located on the south bank of the river Thames opposite the Houses of Parliament. Guy’s Hospital is adjacent to London Bridge. Both hospitals have excellent transport links.
Organisational Values
Our
values
help us to define and develop our culture,
what we do
and
how we do it
. It is important that you understand and reflect these values throughout your employment with the Trust.
The Post Holder Will
- Put patients first
- Take pride in what they do
- Respect others
- Strive to be the best
- Act with integrity
For further details / informal visits contact: Name: Ashley Milne Job title: Assistant Service Manager Email address:
The Patient Access Co-ordinator will be the first point of contact for patients and service users providing an in-depth knowledge of outpatient and inpatient scheduling procedures for their speciality.
The Patient Access Co-ordinator will liaise closely with the clinical team and speciality management teams to ensure patients receive timely and appropriate appointments according to their care pathway.
Depending on the requirements of the speciality, the post holder will be required to rotate within the team, providing clinic reception cover, scheduling functions, general administrative support and telephone cover for their speciality. This will ensure that, at every contact with the Trust, patients are able to speak to staff who understand their scheduling needs and that clinical teams are always supported by knowledgeable administrative staff.
Please Note: Vacancy may close early due to high numbers of applications
This post requires good organisational and communication skills with a proactive and flexible approach. Responsibilities include;
The Trust
Guy’s and St Thomas’ Hospital Foundation Trust is one of the largest in the NHS. A full range of services is provided to the local population and patients from further afield. St Thomas’ Hospital is located on the south bank of the river Thames opposite the Houses of Parliament. Guy’s Hospital is adjacent to London Bridge. Both hospitals have excellent transport links.
Organisational Values
Our
values
help us to define and develop our culture,
what we do
and
how we do it
. It is important that you understand and reflect these values throughout your employment with the Trust.
The Post Holder Will
For further details / informal visits contact: Name: Ashley Milne Job title: Assistant Service Manager Email address:
The Patient Access Co-ordinator will liaise closely with the clinical team and speciality management teams to ensure patients receive timely and appropriate appointments according to their care pathway.
Depending on the requirements of the speciality, the post holder will be required to rotate within the team, providing clinic reception cover, scheduling functions, general administrative support and telephone cover for their speciality. This will ensure that, at every contact with the Trust, patients are able to speak to staff who understand their scheduling needs and that clinical teams are always supported by knowledgeable administrative staff.
Please Note: Vacancy may close early due to high numbers of applications
This post requires good organisational and communication skills with a proactive and flexible approach. Responsibilities include;
- Front of house reception duties for Theatre and Pre-assessment.
- Working with Patient pathway Coordinator to plan and manage of patient bookings, overseeing waiting lists and managing urgent referrals.
- Act as a primary point of contact for patients and other professionals.
- Working across multiple sites, Monday to Friday, between 9am - 5pm.
- Expected to meet set KPIs
- Ensure accessibility to patients and colleagues
The Trust
Guy’s and St Thomas’ Hospital Foundation Trust is one of the largest in the NHS. A full range of services is provided to the local population and patients from further afield. St Thomas’ Hospital is located on the south bank of the river Thames opposite the Houses of Parliament. Guy’s Hospital is adjacent to London Bridge. Both hospitals have excellent transport links.
Organisational Values
Our
values
help us to define and develop our culture,
what we do
and
how we do it
. It is important that you understand and reflect these values throughout your employment with the Trust.
The Post Holder Will
- Put patients first
- Take pride in what they do
- Respect others
- Strive to be the best
- Act with integrity
For further details / informal visits contact: Name: Ashley Milne Job title: Assistant Service Manager Email address:
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