Senior Recovery Navigator inWeston-super-Mare inWeston-super-Mare PUBLISHED 9 DEC 2023
Second Step rGxcOcPf
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Ensure all services are delivered in a warm and welcoming way, demonstrating ambition and hope for all service users. Build trusting and collaborative relationships with service users/visitors. Maintain hope and optimism for the individual with high expectations for recovery. Use lived experience (if appropriate) to positively support the individuals recovery. Work closely with carers, families and children as with service users carers if appropriate. Assist the Senior Operations Manager and Team Managers to monitor and evaluate the service, and implement changes in line with best practice, in order to maximise service performance.
The Safe Haven service offers short-term support to clients. This service focuses on supporting episodes of emotional distress rather than providing ongoing support interventions. The service offers up to 3 support interventions, which can include the discussion of self-management tools and the creation of Wellness Action Plans. The Second Step Team also offers clients support with suicidal ideation, emotional distress, anxiety, depression, low mood, social isolation, and sleep hygiene. We can offer additional support and signposting for issues such as housing, debt, health problems, drugs and alcohol use, substance misuse and unemployment. Follow up wellbeing checks can also be arranged to review a clients psychological state after their return home
Youll need to be a good communicator, with experience of supervising an effective team and liaising with partners, as well as the triaging and assessment of people being referred into a support service. You will be working alongside Recovery Navigators, providing them with regular supervision, mentoring, guidance, and on-hand support. You will be able to offer support and de-brief sessions to the team at the end of each shift and as required. Youll have experience of working with people with mental health and complex needs, carrying out needs and risks assessments. You will need to take a holistic view, with a recovery and psychologically informed approach. You will have good organisational skills, be IT proficient and be able to direct and lead a small team. You will need to have proven skills around managing risk and escalating referrals for clients who may require clinical support. We welcome applications from Experts by Experience as well as underrepresented groups.
Ensure all services are delivered in a warm and welcoming way, demonstrating ambition and hope for all service users. Build trusting and collaborative relationships with service users/visitors. Maintain hope and optimism for the individual with high expectations for recovery. Use lived experience (if appropriate) to positively support the individuals recovery. Work closely with carers, families and children as with service users carers if appropriate. Assist the Senior Operations Manager and Team Managers to monitor and evaluate the service, and implement changes in line with best practice, in order to maximise service performance.
The Safe Haven service offers short-term support to clients. This service focuses on supporting episodes of emotional distress rather than providing ongoing support interventions. The service offers up to 3 support interventions, which can include the discussion of self-management tools and the creation of Wellness Action Plans. The Second Step Team also offers clients support with suicidal ideation, emotional distress, anxiety, depression, low mood, social isolation, and sleep hygiene. We can offer additional support and signposting for issues such as housing, debt, health problems, drugs and alcohol use, substance misuse and unemployment. Follow up wellbeing checks can also be arranged to review a clients psychological state after their return home
Youll need to be a good communicator, with experience of supervising an effective team and liaising with partners, as well as the triaging and assessment of people being referred into a support service. You will be working alongside Recovery Navigators, providing them with regular supervision, mentoring, guidance, and on-hand support. You will be able to offer support and de-brief sessions to the team at the end of each shift and as required. Youll have experience of working with people with mental health and complex needs, carrying out needs and risks assessments. You will need to take a holistic view, with a recovery and psychologically informed approach. You will have good organisational skills, be IT proficient and be able to direct and lead a small team. You will need to have proven skills around managing risk and escalating referrals for clients who may require clinical support. We welcome applications from Experts by Experience as well as underrepresented groups.
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