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Medical Secretary - CardiacinBlackpoolinBlackpoolPUBLISHED SAT 23 DEC 2023

Band 4: £25,147 to £27,596 a year per annum  PERMANENT 
NHS

Blackpool Teaching Hospitals NHS Foundation TrustFollow Blackpool Teaching Hospitals NHS Foundation Trust

1. Using knowledge and experience you will be accountable for the day-to-day management of own and Consultants non-clinical workload. The ability to prioritise work and working without supervision. Freedom to act on your own initiative and take responsibility for your actions.

2. To be administratively responsible for outpatient and operation theatre lists/procedures from initial inpatient/outpatient referral through to eventual discharge from the care of the Consultant.

3. Hold accurate databases to track pre-operative waiting list patients, patients awaiting investigations and new referrals either internally or from district general hospitals. Establish efficient office systems through lean methodologies.

4. Using G2, typing and checking of own dictation prior to signing by Consultant and assisting with typing for team colleagues as and when time permits. i.e. team working.

5. To have an in-depth understanding and responsibility for a wide range of office, administrative and secretarial procedures i.e. Clinical Coding of notes, Pharmacy documentation, HISS, Maxims, G2, Nexus, Outlook, Trust Policies and Waiting List Procedures.

6. Arrange patient admissions and co-ordinating their pre-admission to coincide with anaesthetist availability along with ensuring all pre-operative tests are available to assist with the same day admissions pathway, ensuring all patients are admitted safely following all Trust guidance and procedures in relation to COVID 19.

7. Prepare accurate theatre lists and distribute appropriately in a timely manner.

8. Following protocols, take responsibility to inform patients to stop certain medications prior to surgery and to start medication again, if appropriate, if surgery is cancelled.

9. Book frozen sections. Give blood bank adequate notice to allow for special arrangements to be made prior to surgery if any patient is known to have an unusual blood type etc

10. Use own initiative but also work proactively within the team to ensure the speciality operates at maximum efficiency.

11. To monitor and maintain RTT pathways on the HISS system.

12. To understand Trust waiting list policies and awareness of regular updates are required for the Directorate to keep track of performance and monitor patient waiting times.

13. Assist with the arrangements for extra clinics on / off site in order to maintain the patient pathway target.

14. Responsible for day to day management and effectively handing over workload to colleagues during leave.

15. Use knowledge and experience to assist and monitor new secretarial staff in all aspects of the post, using the training packages to ensure that new staff are fully compliant in all the systems they need and to be done so in a timely manner.

Please see the attached Job Description & Person Specification for further information, and before applying for the position.

An opportunity has arisen to join a busy and forward thinking team within the Cardiology Department. The role is full time at 37.5 hours, worked over 5 days.

If you are an enthusiastic, experienced and motivated person we welcome your application to join a secretarial team embedded within a proud and hardworking Unit. You will be responsible for a Cardiology Consultant and his Team. Amongst your duties will be coordinating diaries, processing admin, completing validations, typing of clinics and management of a waiting list etc. and ensuring a proactive approach to patient care.

Main duties will be coordinating diaries, processing admin, completing validations, typing of clinics and management of a waiting list etc. and ensuring a proactive approach to patient care.

To provide a comprehensive secretarial service, to the Cardiology Consultant Team including the Head of Department or visiting consultants. (subject to change due to service needs and demands). The appointed would work in accordance with trust policy; manage clinic appointments, operative/procedure waiting lists using Ormis. Organise the workload with the Consultant Cardiologist and their team to ensure that an efficient service is provided and best use of theatre utilisation.

Act as a point of contact for all forms of communication for the Consultant Cardiologist and their team. Carry out secretarial duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential to exercise initiative commensurate within the role and it is vital that confidentiality be maintained at all times. In line with any review of services the post holder may be expected to change working practices over time.


More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Medical Secretary - Cardiac:
To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
 


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