Front Office Medical Laboratory Assistant inStockport inStockport PUBLISHED 7 JUN 2024

Stockport NHS Foundation Trust

The Front Office MLA role is based in the Pathology Reception and will primarily deal with service users face to face or via telephone and answer any queries.
Band 2 Front Office Medical Laboratory Assistant (MLA) Post



Full time - 37.5h per week.



Working hours Monday to Friday 10:00 – 18:30 (will be expected to help cover weekend early shifts 09:00 -12:00 as overtime, 1 in every 2 weekends).



(Please Note - there is no sponsorship available for this role).


The Pathology department at Stepping Hill Hospital (Stockport NHS Foundation Trust) is seeking a Front Office MLA to join the Blood Sciences team to assist with processing samples that arrive in the lab. The successful applicant(s) would be joining a friendly and passionate staffing group providing diagnostic services to the hospital patients and wider community.

The Front Office MLA role is based in the Pathology Reception and will primarily deal with service users face to face or via telephone and answer any queries. The front office is the hub for samples delivered to the laboratory from all clinical settings. The samples are sorted based on test and department that processes the samples. As the suitable candidate you will have good standard of numeracy and literacy, excellent communication, customer service skills and maintain confidentiality at all times. The post-holder will be provided full training for this role.

Receipt, recording and preparation of a variety of patient samples e.g. blood, urine, faeces and other body fluids.

Sort and identify specimens received in the Laboratory

Enter/enrol patient’s details and other data onto the computer.

Assist the Biomedical Scientists in technical duties as required under supervision of the Biomedical Scientists.

Perform general clerical duties associated with the work of the Laboratory, including filing, telephone answering, photocopying etc.

Work with other team members to cover absence due to sickness and annual leave (this may include weekend and night shifts).

Perform other miscellaneous duties under supervision and according to protocols laid down.

Expected to work weekend early front office shifts, 09:00 – 12:00 as overtime, 1 in every 2 weekends.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.


Benefits We Offer To You


  • Between 27-33 days of annual leave plus bank holidays (pro rata)
  • NHS pension scheme membership
  • Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
  • NHS Staff discounts
  • Cycle to work scheme
  • Salary finance – for loans, savings, budget planning and tips on managing debt
  • Stockport Credit Union– for local financial advice

For further details / informal visits contact: Name: Parmesher Singh Job title: Technical Head of Biochemistry Email address: Telephone number:

  • Varsha Adlington
  • Mohammed Kamal
Band 2 Front Office Medical Laboratory Assistant (MLA) Post


Full time - 37.5h per week.


Working hours Monday to Friday 10:00 – 18:30 (will be expected to help cover weekend early shifts 09:00 -12:00 as overtime, 1 in every 2 weekends).


(Please Note - there is no sponsorship available for this role).

The Pathology department at Stepping Hill Hospital (Stockport NHS Foundation Trust) is seeking a Front Office MLA to join the Blood Sciences team to assist with processing samples that arrive in the lab. The successful applicant(s) would be joining a friendly and passionate staffing group providing diagnostic services to the hospital patients and wider community.

The Front Office MLA role is based in the Pathology Reception and will primarily deal with service users face to face or via telephone and answer any queries. The front office is the hub for samples delivered to the laboratory from all clinical settings. The samples are sorted based on test and department that processes the samples. As the suitable candidate you will have good standard of numeracy and literacy, excellent communication, customer service skills and maintain confidentiality at all times. The post-holder will be provided full training for this role.

Receipt, recording and preparation of a variety of patient samples e.g. blood, urine, faeces and other body fluids.

Sort and identify specimens received in the Laboratory

Enter/enrol patient’s details and other data onto the computer.

Assist the Biomedical Scientists in technical duties as required under supervision of the Biomedical Scientists.

Perform general clerical duties associated with the work of the Laboratory, including filing, telephone answering, photocopying etc.

Work with other team members to cover absence due to sickness and annual leave (this may include weekend and night shifts).

Perform other miscellaneous duties under supervision and according to protocols laid down.

Expected to work weekend early front office shifts, 09:00 – 12:00 as overtime, 1 in every 2 weekends.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits We Offer To You

  • Between 27-33 days of annual leave plus bank holidays (pro rata)
  • NHS pension scheme membership
  • Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
  • NHS Staff discounts
  • Cycle to work scheme
  • Salary finance – for loans, savings, budget planning and tips on managing debt
  • Stockport Credit Union– for local financial advice

For further details / informal visits contact: Name: Parmesher Singh Job title: Technical Head of Biochemistry Email address: Telephone number:

  • Varsha Adlington
  • Mohammed Kamal


inStockport
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