Client Care Administrator inManchester inManchester PUBLISHED 1 OCT 2024

NJR Recruitment are working in Partnership with a growing and ambitious firm of Financial Advisers based in South Manchester who are offering an incredibly exciting opportunity for someone to join their Client Care Team. This is an interesting and exciting opportunity for someone who is keen to join an expanding and growing business who a driven by an excellent leadership team. The client care team are key department within the business, acting as a face of the company and ensuring that we provide the best possible client journey.

Main Responsibilities

• Managing cases and keeping the team involved
• Liaising with Providers and chasing documents
• Managing a disengagement tracker
• Daily use of the Back Office System Xplan
• Sending and chasing documentation
• Contacting client to arrange meetings with the Advisers
• Ensuring client records are kept up to date
• Management of incoming emails
  
  

Person Specification

• Candidates applying will come from a Financial Services background
• A desire to succeed
• Adherence to core values
• A strong customer focus
• Proactivity
• Team player
  
  

Benefits

• Up to 10% performance related bonus
• 25 days holiday and 8 days bank holiday
• 5% company pension contribution
• Onsite parking
• Flexible medical package
  
  

This is an excellent opportunity for a career minded individual to join a rapidly growing team and support the business in its next stage of development There will be lots of opportunities to progress for the right candidate.

NJR 15163