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Provide reception and admin support to the clinical team.
Dealing efficiently, precisely and courteously with telephone callers.
Being the first line of telephone contact to all service users, carers/relatives, displaying a warm, friendly, and helpful attitude at all times.
Responsibility for directly receiving service users, checking all patients demographic details are complete and updated on the EPR system.
Manage all telephone calls for the area of responsibilities and direct calls appropriately in a professional manner.
Responsible for transferring of all calls to relevant staff, taking and processing of messages timely and efficiently
Greater Manchester Mental Health (GMMH) Foundation Trust employs over
6,400
members of staff, who deliver services from more than
160
locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and addiction services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
For further details / informal visits contact: Name: Clair Watson Job title: Community Admin Manager Email address: Telephone number:
The post holder will be interactive with the Service Users, General Public, Clinical and Clerical Staff and will ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient Reception and quality service to all users.
Provide reception and admin support to the clinical team.
Dealing efficiently, precisely and courteously with telephone callers.
Being the first line of telephone contact to all service users, carers/relatives, displaying a warm, friendly, and helpful attitude at all times.
Responsibility for directly receiving service users, checking all patients demographic details are complete and updated on the EPR system.
Manage all telephone calls for the area of responsibilities and direct calls appropriately in a professional manner.
Responsible for transferring of all calls to relevant staff, taking and processing of messages timely and efficiently
Greater Manchester Mental Health (GMMH) Foundation Trust employs over
6,400
members of staff, who deliver services from more than
160
locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and addiction services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
For further details / informal visits contact: Name: Clair Watson Job title: Community Admin Manager Email address: Telephone number:
Provide reception and admin support to the clinical team.
Dealing efficiently, precisely and courteously with telephone callers.
Being the first line of telephone contact to all service users, carers/relatives, displaying a warm, friendly, and helpful attitude at all times.
Responsibility for directly receiving service users, checking all patients demographic details are complete and updated on the EPR system.
Manage all telephone calls for the area of responsibilities and direct calls appropriately in a professional manner.
Responsible for transferring of all calls to relevant staff, taking and processing of messages timely and efficiently
Greater Manchester Mental Health (GMMH) Foundation Trust employs over
6,400
members of staff, who deliver services from more than
160
locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and addiction services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
For further details / informal visits contact: Name: Clair Watson Job title: Community Admin Manager Email address: Telephone number:
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