Ward Receptionist inDerby inDerby PUBLISHED 23 JUL 2024

University Hospitals of Derby and Burton NHS Foundation Trust

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
If you are looking for a new challenge and are interested in joining our wonderful University Hospitals of Derby and Burton (UHDB) team on Kings Lodge and you feel passionate about patient care then we would love to hear from you.

We’re looking for passionate and committed individuals who share our values, and want to invest in continuously improving patient experience. You will have good people and communication skills. Administrative experience is preferred but not essential; training will be given. There is an element of being able to work on your own initiative alongside a job share and clinical staff.

The main duties will be working on the reception desk admitting and discharging patients, answering the phones, booking outpatient appointments, tracking patient notes and other administrative duties.

You will work alongside consultants, nursing staff and more. The post holder will need to be computer literate, ideally with knowledge of the hospital system, however training will be given. Good communication and telephone skills are essential in this role.


Working pattern: 15 hours - Monday and Tuesday.



Closing date of applications: 31 July 2024



Interview date: 14 August 2024


As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.


In Return We Will Offer


  • Development opportunities, both professional and leadership development
  • On-going support from recruitment to when you join our team and beyond.
  • Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes


Key Facts


  • We see on average 4810 OP appointments a day.
  • We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2per week.
  • An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.
  • UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

For further details / informal visits contact: Name: Maradel Rahman Job title: Ward Sister Email address: Telephone number:
If you are looking for a new challenge and are interested in joining our wonderful University Hospitals of Derby and Burton (UHDB) team on Kings Lodge and you feel passionate about patient care then we would love to hear from you.

We’re looking for passionate and committed individuals who share our values, and want to invest in continuously improving patient experience. You will have good people and communication skills. Administrative experience is preferred but not essential; training will be given. There is an element of being able to work on your own initiative alongside a job share and clinical staff.

The main duties will be working on the reception desk admitting and discharging patients, answering the phones, booking outpatient appointments, tracking patient notes and other administrative duties.

You will work alongside consultants, nursing staff and more. The post holder will need to be computer literate, ideally with knowledge of the hospital system, however training will be given. Good communication and telephone skills are essential in this role.

Working pattern: 15 hours - Monday and Tuesday.


Closing date of applications: 31 July 2024


Interview date: 14 August 2024

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In Return We Will Offer

  • Development opportunities, both professional and leadership development
  • On-going support from recruitment to when you join our team and beyond.
  • Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes


Key Facts

  • We see on average 4810 OP appointments a day.
  • We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2per week.
  • An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.
  • UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

For further details / informal visits contact: Name: Maradel Rahman Job title: Ward Sister Email address: Telephone number:


inDerby
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