Patient Safety Support Officer inAylesbury inAylesbury PUBLISHED 20 JUL 2024

Buckinghamshire Healthcare NHS Trust

Are you passionate about patient safety? Are you able to communicate compassionately with families and support them through an incident investigation process?

Buckinghamshire Healthcare NHS Trust has created a Patient Safety Support Officer role to work alongside the Family Liaison Officer (FLO) in supporting families and loved ones through the difficult process of inquests and investigations into serious incidents or serious complaints.

The post holder will be expected to cover for the FLO at the Patient Experience, Engagement and Caring meeting as required to share factual reports, case studies and best practice guidance to enable Southern Health to improve its communication with families.

The Patient Safety Support Officer will have a co-ordination role within the Patient Safety Team to ensure there is a prompt response from the team to requests from the Care Groups to facilitate Debriefs and After-Action Reviews at short notice. Also supporting the team by co-ordinating papers, reports and representation from the team at key meetings.

Why colleagues think we are "a great place to work!"


What does Buckinghamshire Healthcare NHS Trust offer you?


As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.

Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.

We provide a range of health and wellbeing services to promote a healthy, happy workforce.


What do we stand for?


Our vision is to provide outstanding care, support healthy communities and be a great place to work.

Our mission is to provide personal and compassionate care every time.

We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.

We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.

We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.

We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

For further details / informal visits contact: Name: Mitchell Fernandez Job title: Deputy Chief Nurse Email address:
Are you passionate about patient safety? Are you able to communicate compassionately with families and support them through an incident investigation process?

Buckinghamshire Healthcare NHS Trust has created a Patient Safety Support Officer role to work alongside the Family Liaison Officer (FLO) in supporting families and loved ones through the difficult process of inquests and investigations into serious incidents or serious complaints.

The post holder will be expected to cover for the FLO at the Patient Experience, Engagement and Caring meeting as required to share factual reports, case studies and best practice guidance to enable Southern Health to improve its communication with families.

The Patient Safety Support Officer will have a co-ordination role within the Patient Safety Team to ensure there is a prompt response from the team to requests from the Care Groups to facilitate Debriefs and After-Action Reviews at short notice. Also supporting the team by co-ordinating papers, reports and representation from the team at key meetings.

Why colleagues think we are "a great place to work!"

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.

Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.

We provide a range of health and wellbeing services to promote a healthy, happy workforce.

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.

Our mission is to provide personal and compassionate care every time.

We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.

We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.

We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.

We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

For further details / informal visits contact: Name: Mitchell Fernandez Job title: Deputy Chief Nurse Email address:


inAylesbury
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