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Care CoordinatorinLondoninLondonPUBLISHED WED 19 JUN 2024

South London and Maudsley NHS Foundation TrustFollow South London and Maudsley NHS Foundation Trust

An exciting opportunity has arisen to taken on a role as a Community Practitioner / Care-Coordinator in the Lambeth and Southwark Care Home Intervention Team (CHIT). This is an ideal post for someone passionate about supporting care home staff to improve the quality of person-centred care they provide for people with challenging behaviour, and would suit a current band 6 wanting to expand their experience, or an enthusiastic and skilled band 5 who is keen to develop into a community post.

You will be someone who is passionate about working with older adults living with dementia or other mental health needs and who wants to make a difference in the lives of people that live and work in care homes. We encourage applications from clinicians who value creativity, innovative thinking, originality and are looking for a role that fits with these values. You will also have excellent collaboration, negotiation and communication skills, as the staff and the residents in the care homes you will work with face many challenges that have increased significantly in recent months. You will need to be motivated and enthusiastic about providing high quality person-centred care and be someone who is able to inspire others to do so too.

The post-holder will be expected to carry out an assessment and formulate a plan of care for service users who are experiencing behavioural and psychological symptoms of dementia or challenging behaviour in the context of mental illness.

They will work in conjunction with the residential to support staff skill development. They will care co-ordinate a defined caseload. They will provide support and consultation their carers, relatives and friends as directed by the line manager. This will include developing and evaluating care plans in conjunction with the multi-disciplinary team, service-users, carers, and family.

South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training. SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.

By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities, and have the chance to work alongside people who are world leaders in their field. Our working relationship with King's Health Partners allows those working at the Trust to get involved in academic research.

For further details / informal visits contact: Name: Joyce Mutabeni Job title: Team Manager Email address: Telephone number: 020 3288 6928

Please contact during our service opening hours 9am - 5pm (Mon-Fri).

If you leave a message the duty person can always contact back in the managers absence.

Useful skills for a Care Coordinator:
To work as a Care Coordinator in the UK, you should possess a range of skills and qualifications to effectively coordinate patient care and support. Here are the key skills typically required:
1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, families, and healthcare professionals.
2. Organisational Skills: You need to manage multiple tasks, schedules, and patient needs efficiently, ensuring that care plans are followed properly.
3. Interpersonal Skills: Building rapport with patients and collaborating with multidisciplinary teams is crucial.
4. Problem-Solving Skills: The ability to assess situations, identify issues, and develop effective solutions is important for ensuring patient care.
5. Attention to Detail: Care Coordinators must carefully track patient information, appointments, and care plans to ensure nothing is overlooked.
6. Empathy and Compassion: Understanding the emotional and psychological needs of patients and being sensitive to their circumstances is key.
7. IT Skills: Proficiency in using healthcare software and electronic health records (EHR) systems is often required for managing patient data.
8. Knowledge of Healthcare Systems: Familiarity with local health services, referral pathways, and support resources is essential.
9. Time Management: The ability to prioritize tasks and manage time effectively to meet deadlines and patient needs.
10. Teamwork: Ability to work collaboratively with healthcare teams and other professionals to deliver comprehensive care.
11. Crisis Management: Skills to handle emergency situations calmly and effectively.
12. Cultural Competence: Awareness and respect for diverse cultural backgrounds, which may affect how care is provided.
Qualifications
In addition to skills, having relevant qualifications can enhance your opportunities as a Care Coordinator. Common background fields include nursing, social work, or other health and social care professions. Many positions may also require a degree or a diploma in health or social care.
Experience
Prior experience in healthcare settings, particularly in roles that involved patient interaction, health administration, or case management, is often beneficial.
 


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