Newark Clinic Receptionist inNewark inNewark PUBLISHED 10 JUN 2024

To understand the role in more details, please read attached job description and person specifications.
Job summary

This role is an excellent opportunity to join the Patient Services Team and develop a reception role across all Outpatients Areas.

The overriding purpose is to support the provision of the highest quality patient care through personal actions and continuous improvement.

To provide a high quality customer focussed service to patients attending the Outpatients Departments, by welcoming patients to clinic, booking patients in and by arranging further arrangements as necessary, to support the smooth running of clinics.

To provide a consistent approach across the Trust, Standard Operating Procedures (SOP) will describe how the function of this role will be carried out, along with the timescales that will be adhered to.

Main duties of the job

To understand the role in more details, please read attached job description and person specifications

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

Job description

Job responsibilities

To understand the role in more details, please read attached job description and person specifications

Job description
Job responsibilities

To understand the role in more details, please read attached job description and person specifications

Person Specification

Knowledge

Essential

  • Computer literate, with 1 year experience of using a keyboard
  • Excellent communisation skills
Desirable

  • Knowledge of PAS and NHS in general
  • RSA 2 or ECDL
Qualifications

Essential

  • Good standard general education
Desirable

  • IHRIM
Further training

Desirable

  • Knowledge and use of PAS
Experience

Essential

  • 1 year minimum clerical experience
  • 1 year minimum customer care experience
Contractual requirement

Essential

  • Regular attendance and willingness to work flexible hours as necessary
Person Specification
Knowledge

Essential

  • Computer literate, with 1 year experience of using a keyboard
  • Excellent communisation skills
Desirable

  • Knowledge of PAS and NHS in general
  • RSA 2 or ECDL
Qualifications

Essential

  • Good standard general education
Desirable

  • IHRIM
Further training

Desirable

  • Knowledge and use of PAS
Experience

Essential

  • 1 year minimum clerical experience
  • 1 year minimum customer care experience
Contractual requirement

Essential

  • Regular attendance and willingness to work flexible hours as necessary
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration

Applicants must have current UK professional registration. For further information please see

Additional information
UK Registration

Applicants must have current UK professional registration. For further information please see

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust
Address

Newark Hospital

Boundary Road

Newark

NG24 4DE

Employer's website
Job summary

This role is an excellent opportunity to join the Patient Services Team and develop a reception role across all Outpatients Areas.

The overriding purpose is to support the provision of the highest quality patient care through personal actions and continuous improvement.

To provide a high quality customer focussed service to patients attending the Outpatients Departments, by welcoming patients to clinic, booking patients in and by arranging further arrangements as necessary, to support the smooth running of clinics.

To provide a consistent approach across the Trust, Standard Operating Procedures (SOP) will describe how the function of this role will be carried out, along with the timescales that will be adhered to.

Main duties of the job

To understand the role in more details, please read attached job description and person specifications

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

Job description

Job responsibilities

To understand the role in more details, please read attached job description and person specifications

Job description
Job responsibilities

To understand the role in more details, please read attached job description and person specifications

Person Specification

Knowledge

Essential

  • Computer literate, with 1 year experience of using a keyboard
  • Excellent communisation skills
Desirable

  • Knowledge of PAS and NHS in general
  • RSA 2 or ECDL
Qualifications

Essential

  • Good standard general education
Desirable

  • IHRIM
Further training

Desirable

  • Knowledge and use of PAS
Experience

Essential

  • 1 year minimum clerical experience
  • 1 year minimum customer care experience
Contractual requirement

Essential

  • Regular attendance and willingness to work flexible hours as necessary
Person Specification
Knowledge

Essential

  • Computer literate, with 1 year experience of using a keyboard
  • Excellent communisation skills
Desirable

  • Knowledge of PAS and NHS in general
  • RSA 2 or ECDL
Qualifications

Essential

  • Good standard general education
Desirable

  • IHRIM
Further training

Desirable

  • Knowledge and use of PAS
Experience

Essential

  • 1 year minimum clerical experience
  • 1 year minimum customer care experience
Contractual requirement

Essential

  • Regular attendance and willingness to work flexible hours as necessary
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration

Applicants must have current UK professional registration. For further information please see

Additional information
UK Registration

Applicants must have current UK professional registration. For further information please see

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust
Address

Newark Hospital

Boundary Road

Newark

NG24 4DE

Employer's website


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