Care Co-ordinator inLiverpool inLiverpool PUBLISHED 12 JUL 2024

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Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Care Coordinator - Liverpool (L3)

Monday - Friday 9am - 5pm

Temporary ongoing contract

Immediate start - 14.28ph

Are you looking for work at the minute? Do you have experience working within Customer service or Admin within a healthcare setting? If so, we would love to hear from you!

We are working closely with one of our clients to recruit a temporary member of staff at this very busy period!

Duties Include

To register new patients, amend change of regimens and maintain the company CRM system
Organise deliveries for patients taking into account the patient's requirements and to ensure accurate processing of orders
Work closely with other internal departments as appropriate to ensure patient satisfaction
Act as a single point of contact for patients, hospitals, HCP and GP's.
Using a variety of communication methods
To have an understanding of prescriptions, medication and treatments involved in each of the relevant therapy areas
Maintain all records in compliance with GDPR requirements.
Act in a professional manner and demonstrate excellent behaviour when dealing with all customers and interested parties
To answer enquiries and queries responding in a timely manner, both verbal and written
To ensure prescriptions are requested in a timely manner
To scan prescriptions into E-Docs

Key Competencies

Working in a fast paced customer focused environment
Handling and resolving customer issues
Working in a change driven high-pressure environment
Strong communication skills
Accurately inputting information onto a database
IT Literate in all Microsoft Applications
An experience of dealing with sensitive issues in a professional manner

If this sounds like something you would be interested the please APPLY NOW for an immediate call

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

To register new patients, amend change of regimens and maintain the company CRM system
Organise deliveries for patients taking into account the patient's requirements and to ensure accurate processing of orders
Work closely with other internal departments as appropriate to ensure patient satisfaction
Act as a single point of contact for patients, hospitals, HCP and GP's.
Using a variety of communication methods
To have an understanding of prescriptions, medication and treatments involved in each of the relevant therapy areas
Maintain all records in compliance with GDPR requirements.
Act in a professional manner and demonstrate excellent behaviour when dealing with all customers and interested parties
To answer enquiries and queries responding in a timely manner, both verbal and written
To ensure prescriptions are requested in a timely manner
To scan prescriptions into E-Docs

Key Competencies