Assistant Service Manager - Elderly Care inLondon inLondon PUBLISHED 16 MAY 2024

This post could also assume the management of an Outpatient department and Inpatient units within the remit of both Elderly care and Stroke Medicine comprising of 4 inpatient ward areas.
The Assisstant Service Manager will be working in Elderly Care within the Acute and General Medicine Directorate.

This role is to support the Service Manager in the delivery of a range of services. This will involve delivering against targets for a number of service areas. Ensuring the provision of a high quality Administration service to patients and a group of consultants and clinical teams within the department.

This post could also assume the management of an Outpatient department and Inpatient units within the remit of both Elderly care and Stroke Medicine comprising of 4 inpatient ward areas. These day-to-day services will be managed in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The post holder will be responsible for the management of a team or teams(s) of staff including service delivery personnel and other groups of staff. The post holder may also offer a high level of support, administration and organisation to a group of consultants or registrars where needed and within resource limitations.


Operational Management


  • Support the Service Manager in managing various sections of service, e.g., out-patients or bookings.
  • Ensure effective processes and procedures are in place to produce data reports as well as to monitor and track performance against agreed targets


Policy Development and System Management


  • Develop and write policies and procedures within own work area.


Financial Management


  • Authorised signatory.
  • Manage and monitor performance of the administrative support to ensure that the service meets its financial and operating targets.

Manage a delegated no-pay budget within the service ensuring up to the amount of £500


Staff Management


  • Day-to-day managerial responsibility for all administration
  • Set objectives and review performance of service staff, identifying individual training and development needs and promote continued personal and professional development.


Communication


  • Effectively communicate with a multi-disciplinary group of people, demonstrating interpersonal skills when dealing with all levels of staff across the Trust, using persuasion, tact and reassurance where necessary

Our
values
help us to define and develop our culture,
what we do
and
how we do it
. It is important that you understand and reflect these values throughout your employment with the Trust.


The Post Holder Will


  • Put patients first
  • Take pride in what they do
  • Respect others
  • Strive to be the best
  • Act with integrity

Our values and behaviours framework describes what it means for every one of us in the Trust to put our values into action. The framework can be found on our Trust careers pages and GTIntranet.

For further details / informal visits contact: Name: Mohammed Shahid Uddin Job title: Service Manager Email address:

For any additional information/ informal meeting, please do not hesitate to contact me on
The Assisstant Service Manager will be working in Elderly Care within the Acute and General Medicine Directorate.

This role is to support the Service Manager in the delivery of a range of services. This will involve delivering against targets for a number of service areas. Ensuring the provision of a high quality Administration service to patients and a group of consultants and clinical teams within the department.

This post could also assume the management of an Outpatient department and Inpatient units within the remit of both Elderly care and Stroke Medicine comprising of 4 inpatient ward areas. These day-to-day services will be managed in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The post holder will be responsible for the management of a team or teams(s) of staff including service delivery personnel and other groups of staff. The post holder may also offer a high level of support, administration and organisation to a group of consultants or registrars where needed and within resource limitations.

Operational Management

  • Support the Service Manager in managing various sections of service, e.g., out-patients or bookings.
  • Ensure effective processes and procedures are in place to produce data reports as well as to monitor and track performance against agreed targets


Policy Development and System Management

  • Develop and write policies and procedures within own work area.


Financial Management

  • Authorised signatory.
  • Manage and monitor performance of the administrative support to ensure that the service meets its financial and operating targets.

Manage a delegated no-pay budget within the service ensuring up to the amount of £500

Staff Management

  • Day-to-day managerial responsibility for all administration
  • Set objectives and review performance of service staff, identifying individual training and development needs and promote continued personal and professional development.


Communication

  • Effectively communicate with a multi-disciplinary group of people, demonstrating interpersonal skills when dealing with all levels of staff across the Trust, using persuasion, tact and reassurance where necessary

Our
values
help us to define and develop our culture,
what we do
and
how we do it
. It is important that you understand and reflect these values throughout your employment with the Trust.

The Post Holder Will

  • Put patients first
  • Take pride in what they do
  • Respect others
  • Strive to be the best
  • Act with integrity

Our values and behaviours framework describes what it means for every one of us in the Trust to put our values into action. The framework can be found on our Trust careers pages and GTIntranet.

For further details / informal visits contact: Name: Mohammed Shahid Uddin Job title: Service Manager Email address:

For any additional information/ informal meeting, please do not hesitate to contact me on


Locations are approximate. Learn more