Paramedic - Clinical Advisor - NHS 111 inWelwyn Garden City inWelwyn Garden City PUBLISHED 2 DEC 2023

You will be responsible for assessing callers with a wide spectrum of clinical conditions, advising them on home care management, next steps and referring them on to further care when appropriate. The computer- based clinical decision system will facilitate and support the advice given.

Clinical Advisors are required to work as part of a multidisciplinary team within the service provided by providing high-quality, evidence-based healthcare to the immediate needs of the patient.

You will demonstrate a commitment to a high-quality service, excellence in clinical practice and continuous professional development, which are all integral to the role and the development of the service.

Please read the attached Job Description and Person Specification and feel free to contact the Recruitment Team should you have any questions -

HUC
provides the
NHS 111
and Out of Hours GP service to over 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the South West of England. HUC is an exciting and supportive place to work; no two shifts are the same and we have a wealth of knowledge across the organisation, ensuring we get the most appropriate outcome for every caller.

• Are you a registered Paramedic with a minimum of 1yr post registration experience?
• Are you confident in making autonomous decisions
• Are you seeking a better work/life balance?
• Do you want to move away from face-to-face practice but continue to make a difference to people's lives?

If so, our NHS 111 Clinical Advisor role could be for you. The role is an excellent opportunity to build on your
Paramedic

experience
and to continue to deliver outstanding patient care
without the physical demand
of acute work.

A day in the life

• You will be assessing patients over the phone, using the NHS Pathways systems alongside your existing clinical knowledge and expertise.
• You will use your clinical knowledge to signpost patients to the most appropriate level of care; this could include an emergency ambulance, GP appointment or home management advice

Principle tasks will include:

Clinical

• Applying your clinical expertise to assess an individual's health condition.

• Working within the NHS Pathways system content to advise service users, their representatives and Health Advisors.

• To ensure that every patient interaction is conducted appropriately, with an emphasis on the provision of clear, evidence-based advice and signposting to an appropriate service.
  
  

Quality assurance and safety

• To understand, adhere to and promote the principles of information governance in relation to access to clinical records, the handling and access to and communication of patient identifiable information.

• To understand, adhere to and promote local policies for safeguarding children and vulnerable adults, while ensuring referrals to the appropriate services are made in a timely manner according to policy.

• To understand, adhere to and promote the principles of risk management in relation to patient and staff wellbeing, the physical environment, and the systems in use. To follow local guidance for action and reporting
  
  upon identification of a risk.
  
  

• To promote local best practice in relation to clinical assessment and provision of advice to service users and their representatives.

• To be aware of HUC's performance criteria and adhere to this