Administrator inLiverpool inLiverpool PUBLISHED 17 SEP 2024

An exciting opportunity has arisen for an experienced Administrator to join the Intensive Support Function Team (ISF Team). This service will cover St Helens, Knowsley, Warrington and Halton Mid Mersey region.

The ISF Team is being implemented to help to improve the experience and outcomes for identified children and young people (CYP) on the Dynamic Support Databases (DSD) within the Mid Mersey region. The DSD is held by the Integrated Care Board (ICB) and is made up of CYP with a learning disability, autism or both who are at risk of an inpatient admission. This team will provide a designated resource to reduce / manage ‘behaviours that challenge’ in the community to keep CYP in the community with their families, reduce crisis and reduce admissions to acute settings and Tier 4 beds.

The successful applicant will be strong team player with a high level of organisational and interpersonal skills. They will be well organised and have the ability to work to competing deadlines and priorities. The post holder will be required to work flexibly, have the ability to establish good working relationships and deal with a wide range of professionals via telephone, written and face to face contact.

• Daily retrieval of referrals received, opening, and uploading to Rio
• Attending weekly MDT meeting with clinical team to review referrals, recording of minutes and action plan
• Booking of appointments and diary management for Clinical team.
• Sending appointment letters in a timely manner
• Sending text messages for upcoming appointments where applicable
• Telephone calls to and from service users, stakeholders, and outside agencies
• Close working relationship with various internal teams and any other outside agencies
• Ensuring all actions against admin role are followed through daily with completion or carry over for further discussion
• Daily maintenance of email inbox
• Attending planned and ad hoc meetings to record minutes and disseminate to team
• Responding in a timely manner to requests from Senior Leadership
  
  

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

For further details / informal visits contact: Name: Amy Giles Job title: Admin Service Manager Email address: Telephone number:

Julie Spencer

Admin Service