Personal Assistant inLiverpool inLiverpool PUBLISHED 23 MAY 2024

Mersey Care NHS Foundation Trust

The post holder will be providing comprehensive administrative support within the Secure Care Division.

Shortlisting planned for 21 May 2024

Interview planned for 28 May 2024

Provide an administrative service to the Service Manager and Deputy Service Manager. This will involve the receiving and prioritising of incoming work, redirecting where necessary before passing to the Service Manager and Deputy Service Manager.

Receive a variety of telephone calls on behalf of the Service Manager and Deputy Service Manager using initiative, tact and discretion to deal with matters where possible, taking messages and re-directing calls as appropriate. Liaise with staff from external agencies and internal departments.

Type a wide variety of documents, using various IT packages. Work can be done from manuscripts, copy, audio and dictation.

Maintain and update the Service Manager and Deputy Service Manager diaries ensuring effective use of their time.

Prepare papers and agendas for meetings as required. Attend and transcribe the minutes and distribute accordingly. Set deadlines for typing/checking the minutes and gathering agenda items to ensure timely distribution of paperwork.

Inform the Visitors Reception of visitors entering the secure site of the hospital and arrange escort to the unit.

Receive and record all incoming mail and auto-forwarded e-mail transmissions.

Provide secretarial cover for absent colleagues.

Ensure that work is conducted in accordance with the Trust’s Equality and Diversity Strategy and to contribute to its development.


For Further Details, See The Job Description.


Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.


Flexible working requests will be considered for all roles.


For further details / informal visits contact: Name: Kate Williams Job title: Project Facilitator Email address: Telephone number:
The post holder will be providing comprehensive administrative support within the Secure Care Division.

Shortlisting planned for 21 May 2024

Interview planned for 28 May 2024

Provide an administrative service to the Service Manager and Deputy Service Manager. This will involve the receiving and prioritising of incoming work, redirecting where necessary before passing to the Service Manager and Deputy Service Manager.

Receive a variety of telephone calls on behalf of the Service Manager and Deputy Service Manager using initiative, tact and discretion to deal with matters where possible, taking messages and re-directing calls as appropriate. Liaise with staff from external agencies and internal departments.

Type a wide variety of documents, using various IT packages. Work can be done from manuscripts, copy, audio and dictation.

Maintain and update the Service Manager and Deputy Service Manager diaries ensuring effective use of their time.

Prepare papers and agendas for meetings as required. Attend and transcribe the minutes and distribute accordingly. Set deadlines for typing/checking the minutes and gathering agenda items to ensure timely distribution of paperwork.

Inform the Visitors Reception of visitors entering the secure site of the hospital and arrange escort to the unit.

Receive and record all incoming mail and auto-forwarded e-mail transmissions.

Provide secretarial cover for absent colleagues.

Ensure that work is conducted in accordance with the Trust’s Equality and Diversity Strategy and to contribute to its development.

For Further Details, See The Job Description.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

For further details / informal visits contact: Name: Kate Williams Job title: Project Facilitator Email address: Telephone number:


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