Deputy COO/ Associate Director of Operations inManchester inManchester PUBLISHED 22 MAY 2024
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The Deputy COO/ Associate Director of Operations is a key senior management and Senior leadership position with the responsibility and accountability to manage, develop, direct and lead service improvement and performance strategies and policies to ensure delivery of high quality, safe and efficient and effective patient care for Manchester and the wider Trust.
The role will work alongside the Associate Medical Director and the Associate Director of Nursing and Quality as part of the triumvirate leadership team for the defined Manchester Care Group. They will also lead the joint partnership agreement collectively with Manchester Local Authority around the delivery of the Section 75 contract.
This role has additional responsibilities deputising for the Chief Operating Officer and will take a corporate lead improving planned care and patient access across the Trust, to deliver improvement of all local and national planned care KPIs.
Ensure that the Organisational vision, strategic aims and objectives, values and culture of the Trust are actively promoted, and provide clear leadership and be a role model for their delivery.
Provide senior operational leadership and management to the designated Manchester Care Group as part of the collective leadership team on behalf of the Chief Operating Officer ensuring high quality delivery of all operational services.
Responsible for ensuring appropriate governance arrangements are in place, including risk management, health and safety, emergency planning (inc. business continuity) and Information Governance that support the organisational approach to governance and are in line with the Trusts risk management framework.
Ensure governance arrangements are maintained and tested to provide assurance that quality standards and outcomes are delivered for patients and their carers and that staff are supported in a safe environment.
This is a new post, which includes operational leadership for the Manchester Care Group, but also as Deputy Chief Operating Officer you will take a strategic lead for 'Planned Care' services across the Trust in terms of their development and standardisation to achieve key performance indicators around patient access, waiting lists to improve and widen access to mental health services for children and adults needing mental health support.
The post holder will work closely with the Deputy Chief Operating Officer for Unplanned Care. This additional responsibility is reflective within the remuneration for the role, AFC Band 9. This is an exciting time for the Trust as we have recently appointed our new Chief Executive as we move along on our improvement journey as an evolving organisation whose passion and drive centres wholly around improving lives for those with mental health and addiction needs across Greater Manchester (GM). Due to our continued growth and development and recognising the diverse geographical footprint that we now cover.
The post holder, in conjunction with the Care Group Leadership Team, will develop strategic leadership for operational professionals across the care group ensuring the Trust strategy for strengthening the service user and carer is embedded across the Manchester Care Group and that the voice of people with lived experience and their carers is at the centre of decision making.
They will be responsible for service development and will embed continuous quality improvement and learning across all services to ensure service users and carers experience the best possible care. They are responsible for ensuring mechanisms are in place for employee involvement and engagement across the Manchester Care Group in order to develop an open and inclusive culture with a focus on employee health and wellbeing, equality and diversity.
They will focus on providing strong leadership to the Manchester Care Group and a designated portfolio of clinical and social care services ensuring they are clinically led, operationally partnered and academically informed. The post holder will also work with leadership teams within our care groups, and across place-based and system networks, to ensure that people with lived experience, and their carers and families, have a strong voice in decision making and service development
The Deputy COO/ Associate Director of Operations is a key senior management and Senior leadership position with the responsibility and accountability to manage, develop, direct and lead service improvement and performance strategies and policies to ensure delivery of high quality, safe and efficient and effective patient care for Manchester and the wider Trust.
The role will work alongside the Associate Medical Director and the Associate Director of Nursing and Quality as part of the triumvirate leadership team for the defined Manchester Care Group. They will also lead the joint partnership agreement collectively with Manchester Local Authority around the delivery of the Section 75 contract.
This role has additional responsibilities deputising for the Chief Operating Officer and will take a corporate lead improving planned care and patient access across the Trust, to deliver improvement of all local and national planned care KPIs.
Ensure that the Organisational vision, strategic aims and objectives, values and culture of the Trust are actively promoted, and provide clear leadership and be a role model for their delivery.
Provide senior operational leadership and management to the designated Manchester Care Group as part of the collective leadership team on behalf of the Chief Operating Officer ensuring high quality delivery of all operational services.
Responsible for ensuring appropriate governance arrangements are in place, including risk management, health and safety, emergency planning (inc. business continuity) and Information Governance that support the organisational approach to governance and are in line with the Trusts risk management framework.
Ensure governance arrangements are maintained and tested to provide assurance that quality standards and outcomes are delivered for patients and their carers and that staff are supported in a safe environment.
This is a new post, which includes operational leadership for the Manchester Care Group, but also as Deputy Chief Operating Officer you will take a strategic lead for 'Planned Care' services across the Trust in terms of their development and standardisation to achieve key performance indicators around patient access, waiting lists to improve and widen access to mental health services for children and adults needing mental health support.
The post holder will work closely with the Deputy Chief Operating Officer for Unplanned Care. This additional responsibility is reflective within the remuneration for the role, AFC Band 9. This is an exciting time for the Trust as we have recently appointed our new Chief Executive as we move along on our improvement journey as an evolving organisation whose passion and drive centres wholly around improving lives for those with mental health and addiction needs across Greater Manchester (GM). Due to our continued growth and development and recognising the diverse geographical footprint that we now cover.
The post holder, in conjunction with the Care Group Leadership Team, will develop strategic leadership for operational professionals across the care group ensuring the Trust strategy for strengthening the service user and carer is embedded across the Manchester Care Group and that the voice of people with lived experience and their carers is at the centre of decision making.
They will be responsible for service development and will embed continuous quality improvement and learning across all services to ensure service users and carers experience the best possible care. They are responsible for ensuring mechanisms are in place for employee involvement and engagement across the Manchester Care Group in order to develop an open and inclusive culture with a focus on employee health and wellbeing, equality and diversity.
They will focus on providing strong leadership to the Manchester Care Group and a designated portfolio of clinical and social care services ensuring they are clinically led, operationally partnered and academically informed. The post holder will also work with leadership teams within our care groups, and across place-based and system networks, to ensure that people with lived experience, and their carers and families, have a strong voice in decision making and service development
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