Patients’ Booking Hub Team Leader inSheffield inSheffield PUBLISHED 23 JUL 2024
Band 2
What might it look like to work here?
Stand by, we'll show you...
Stand by, we'll show you...
You will be working for an organisation which values and respects all of its staff and the community it serves.
The Patients’ Booking Hub opened in December 2and manages referrals and outpatient appointment bookings for selected specialities across the Trust.Outpatients, as a service, is the ‘front door’ for the vast majority of our patients. Services are delivered in around 100 different locations, of varying sizes, scales and complexity, providing care to patients across many pathways both in hospital settings and also in the Community.
Whilst we all do our very best to make the experience of appointment booking and attendance as positive as possible, we know that in a huge organisation like ours we can always do more to make the process easier and more effective not just for patients but also for everyone who is delivering outpatient services.
The Patients’ Booking Hub Work To a Shift Pattern On a Rota Published At Least 8 Weeks In Advance, Please See Below
5 x 7.5 hour shifts per week on a rota of which:
- 1 x shift will be an early shift of 07:30-15:30
- 1 x shift will be a late shift of 12:00 – 20:00
- 3 x shift will be between either: 08:00–16:00, 08:30–16:30, 09:00-17:00
- 1 x 6 hour Saturday shift per month with a day off in the same week preceding and an additional and 30 minutes on 3 of the other 4 shifts in the preceding week to make it 37.5 hours
Represent the Patients’ Booking Hub in a professional manner at all times.
Be the first point of contact for Band 2 staff within the Patients’ Booking Hub seeking guidance or support with daily tasks.
Be the first point of contact for directorates to discuss day to day routine queries relating to the core business of the contact Patients’ Booking Hub.
Plan the daily workload of the team ensuring work is varied and staff are discharging the full range of the duties within their role.
Oversee the daily workflow of the team ensuring tasks are completed in a timely manner and daily checklists signed off and returned to the Coordinator.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
For further details / informal visits contact: Name: Alisha Blakeman Job title: Sub-Speciality Co-Ordinator Email address: Telephone number:
ASM - Jane Shelton, Alison Sellars
Telephone:
The Patients’ Booking Hub opened in December 2and manages referrals and outpatient appointment bookings for selected specialities across the Trust.
Outpatients, as a service, is the ‘front door’ for the vast majority of our patients. Services are delivered in around 100 different locations, of varying sizes, scales and complexity, providing care to patients across many pathways both in hospital settings and also in the Community.
Whilst we all do our very best to make the experience of appointment booking and attendance as positive as possible, we know that in a huge organisation like ours we can always do more to make the process easier and more effective not just for patients but also for everyone who is delivering outpatient services.
The Patients’ Booking Hub Work To a Shift Pattern On a Rota Published At Least 8 Weeks In Advance, Please See Below
5 x 7.5 hour shifts per week on a rota of which:
Represent the Patients’ Booking Hub in a professional manner at all times.
Be the first point of contact for Band 2 staff within the Patients’ Booking Hub seeking guidance or support with daily tasks.
Be the first point of contact for directorates to discuss day to day routine queries relating to the core business of the contact Patients’ Booking Hub.
Plan the daily workload of the team ensuring work is varied and staff are discharging the full range of the duties within their role.
Oversee the daily workflow of the team ensuring tasks are completed in a timely manner and daily checklists signed off and returned to the Coordinator.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
For further details / informal visits contact: Name: Alisha Blakeman Job title: Sub-Speciality Co-Ordinator Email address: Telephone number:
ASM - Jane Shelton, Alison Sellars
Telephone:
Outpatients, as a service, is the ‘front door’ for the vast majority of our patients. Services are delivered in around 100 different locations, of varying sizes, scales and complexity, providing care to patients across many pathways both in hospital settings and also in the Community.
Whilst we all do our very best to make the experience of appointment booking and attendance as positive as possible, we know that in a huge organisation like ours we can always do more to make the process easier and more effective not just for patients but also for everyone who is delivering outpatient services.
The Patients’ Booking Hub Work To a Shift Pattern On a Rota Published At Least 8 Weeks In Advance, Please See Below
5 x 7.5 hour shifts per week on a rota of which:
- 1 x shift will be an early shift of 07:30-15:30
- 1 x shift will be a late shift of 12:00 – 20:00
- 3 x shift will be between either: 08:00–16:00, 08:30–16:30, 09:00-17:00
- 1 x 6 hour Saturday shift per month with a day off in the same week preceding and an additional and 30 minutes on 3 of the other 4 shifts in the preceding week to make it 37.5 hours
Represent the Patients’ Booking Hub in a professional manner at all times.
Be the first point of contact for Band 2 staff within the Patients’ Booking Hub seeking guidance or support with daily tasks.
Be the first point of contact for directorates to discuss day to day routine queries relating to the core business of the contact Patients’ Booking Hub.
Plan the daily workload of the team ensuring work is varied and staff are discharging the full range of the duties within their role.
Oversee the daily workflow of the team ensuring tasks are completed in a timely manner and daily checklists signed off and returned to the Coordinator.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
For further details / informal visits contact: Name: Alisha Blakeman Job title: Sub-Speciality Co-Ordinator Email address: Telephone number:
ASM - Jane Shelton, Alison Sellars
Telephone:
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to view Start practice interview NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
Similar
Patients’ Booking Hub Team Leader roles
More from Sheffield Teaching Hospitals NHS Foundation Trust
inSheffield
53.38109970092773 -1.4700900316238403 Sheffield, England, United Kingdom 
Locations are approximate.
Learn more