Receptionist inLiverpool inLiverpool PUBLISHED 26 JUN 2024

Job Advertisement: Reception Team Member (Temporary, Part-Time)


Position:
Reception Team Member


Hours:
16 hours per week over two days (including weekends, bank holidays, and festive periods)


Contract Type:
Temporary (3 months)


Shift Patterns:
7:00am-23pm, 15:00pm-23:00pm, 12:00pm-20:00


About Us:


Staycity Hotel is renowned for providing outstanding hospitality and exceptional guest experiences. We pride ourselves on creating a welcoming and friendly atmosphere for all our guests. We are currently seeking a dynamic and enthusiastic Reception Team Member to join our team on a temporary basis.


Key Responsibilities:

• Greet and welcome guests with a warm and friendly demeanor.
• Handle check-ins and check-outs efficiently.
• Answer phone calls and manage guest inquiries.
• Provide information about the hotel, available services, and local attractions.
• Maintain a clean and organized reception area.
• Assist with administrative tasks as needed.
• Ensure a high level of guest satisfaction through excellent customer service.
• Assist with in house laundary tasks
  
  

Requirements:

• Previous experience in a customer service or hospitality role is preferred.
• Over age of 18
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Flexibility to work weekends, bank holidays, and festive periods.
• Basic computer skills and familiarity with hotel management systems.
  
  

Benefits:

• Competitive hourly rate.
• Opportunity to work in a dynamic and supportive environment.
• Gain valuable experience in the hospitality industry.