Bank Mental Healthcare Assistant inFrimley inFrimley PUBLISHED 23 DEC 2023

Band 3  BANK 
Assist in the provision of care both through verbal de-escalation skills and wider conversational communicational skills.

Join us to find out more about the role of the Bank Mental Health Care Assistant at Frimley Health. This is a drop in session and all interested in this role are welcome to join us where you will also have an opportunity to ask any questions you may have. below is the date, time and link to attend. Date: 02 October 2024 Time: 13:00 - 13:30
Join the meeting now

For further information relating to the role, please also refer to the Job Description and Person Specification.


Band 3 Bank Mental HealthCare Assistant


Are you caring, considerate, can work under pressure and have a passion to support a patient when they are at the most vulnerable?


If you have answered yes and are an experienced HCA then we would love to hear from you.

The Band 3 Bank Mental Health Care Assistant role supports and cares for patients with various mental health conditions through close engagement and observation. This bank worker role will require experience of delivering the HCA role to high standard and experience in de-escalating patients through excellent communicational skills. Although this role is focussed on the mental health support of enhanced care to the patient group this role will still involve providing all personal care as required for the patient e.g., toileting, feeding, hygiene needs and taking vital signs. These roles are to ensure we have the appropriate level of supervision and observation in place for those patients who require enhanced care observation. These circumstances may be due to the following examples (This list is not exhaustive).

  • the patient is acutely physically or mentally ill
  • the patient may be likely to wander and/or abscond,
  • the patient may be confused, at risk of falls or at risk of self-harm.
  • the patient may be acutely ill and/or requiring frequent observations.
  • the patient may have expressed suicidal ideation

Ideally you will have experience in caring for this type of patient in your current or previous roles.


Main Duties

  • To undertake enhanced care duties for our patients as guided by their care plan and patient enhanced care risk assessment. Unsupervised assigned tasks within the ward/clinical team and report the outcomes to a qualified nurse.
  • Assist in the provision of care both through verbal de-escalation skills and wider conversational communicational skills
  • To provide support, where appropriate, to relatives and carers as required
  • To support the qualified nurses and be directed and supervised by them to undertake assigned enhanced care tasks.
  • Develop and maintain a good working relationship with patients during your shift and to always ensure patient safety

Join us to find out more about the role of the Bank Mental Health Care Assistant at Frimley Health. This is a drop in session and all interested in this role are welcome to join us where you will also have an opportunity to ask any questions you may have. below is the date, time and link to attend. Date: 02 October 2024 Time: 13:00 - 13:30
Join the meeting now

For further information relating to the role, please also refer to the Job Description and Person Specification.


Band 3 Bank Mental HealthCare Assistant


Are you caring, considerate, can work under pressure and have a passion to support a patient when they are at the most vulnerable?


If you have answered yes and are an experienced HCA then we would love to hear from you.

The Band 3 Bank Mental Health Care Assistant role supports and cares for patients with various mental health conditions through close engagement and observation. This bank worker role will require experience of delivering the HCA role to high standard and experience in de-escalating patients through excellent communicational skills. Although this role is focussed on the mental health support of enhanced care to the patient group this role will still involve providing all personal care as required for the patient e.g., toileting, feeding, hygiene needs and taking vital signs. These roles are to ensure we have the appropriate level of supervision and observation in place for those patients who require enhanced care observation. These circumstances may be due to the following examples (This list is not exhaustive).

  • the patient is acutely physically or mentally ill
  • the patient may be likely to wander and/or abscond,
  • the patient may be confused, at risk of falls or at risk of self-harm.
  • the patient may be acutely ill and/or requiring frequent observations.
  • the patient may have expressed suicidal ideation

Ideally you will have experience in caring for this type of patient in your current or previous roles.


Main Duties

  • To undertake enhanced care duties for our patients as guided by their care plan and patient enhanced care risk assessment. Unsupervised assigned tasks within the ward/clinical team and report the outcomes to a qualified nurse.
  • Assist in the provision of care both through verbal de-escalation skills and wider conversational communicational skills
  • To provide support, where appropriate, to relatives and carers as required
  • To support the qualified nurses and be directed and supervised by them to undertake assigned enhanced care tasks.
  • Develop and maintain a good working relationship with patients during your shift and to always ensure patient safety



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