Patient Pathway Coordinator inLondon inLondon PUBLISHED 26 DEC 2023

Band 4: £31,081 to £33,665 a year per annum (pay award pending)  PERMANENT 
Are you an experienced Administrative worker seeking a new challenge or looking to take the next step in your career.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

We are looking for a highly motivated person who would like to join our exciting team as a Patient Pathway Coordinators for the General Surgery POD here at Newham University Hospital. This is a substantive role which is full time (37.5 hours). Agile working arrangements can be provided to fit around other members of the team. You will be working within a department, but allocated to a specific specialty. The successful candidate will be scheduling Outpatient appointments for that service, as well as monitoring that patient's journey within that pathway.

Are you an experienced Administrative worker seeking a new challenge or looking to take the next step in your career? This is a great opportunity to demonstrate and develop your skills in procedure scheduling and help us build for the future, in a supportive and friendly environment.

We are looking for individuals with CRS Cerner Millennium knowledge and have job experiences of working in a busy, fast paced division. Experience of working in administrative offices is not essential but preferable.

  • To be the point of contact for patients for all issues relating to their pathway of care, both for inpatients and outpatients.
  • The post holder will work as part of a multi- disciplinary team (POD), under the direction of the Clinical Lead, and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
  • The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact.
  • To provide a consistent approach across the Trust, Standard Operating Procedures (SOP) will describe how the functions of this role will be carried out along with the timescales that will be adhered

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

We are looking for a highly motivated person who would like to join our exciting team as a Patient Pathway Coordinators for the General Surgery POD here at Newham University Hospital. This is a substantive role which is full time (37.5 hours). Agile working arrangements can be provided to fit around other members of the team. You will be working within a department, but allocated to a specific specialty. The successful candidate will be scheduling Outpatient appointments for that service, as well as monitoring that patient's journey within that pathway.

Are you an experienced Administrative worker seeking a new challenge or looking to take the next step in your career? This is a great opportunity to demonstrate and develop your skills in procedure scheduling and help us build for the future, in a supportive and friendly environment.

We are looking for individuals with CRS Cerner Millennium knowledge and have job experiences of working in a busy, fast paced division. Experience of working in administrative offices is not essential but preferable.

  • To be the point of contact for patients for all issues relating to their pathway of care, both for inpatients and outpatients.
  • The post holder will work as part of a multi- disciplinary team (POD), under the direction of the Clinical Lead, and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
  • The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact.
  • To provide a consistent approach across the Trust, Standard Operating Procedures (SOP) will describe how the functions of this role will be carried out along with the timescales that will be adhered



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