Ward Clerk inMiddlesbrough inMiddlesbrough PUBLISHED 15 AUG 2024
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PCCU is a 6 bedded commissioned level 2 unit. We see children from the age of 0-18. The role of the Ward Clerk on the unit will be to complete day to day housekeeping task such as E-Camis update, answering the telephone and the door to the unit. The role will also include inputting data into our PICANET site which monitors level 2 activity on the unit. The service is interlinked with other services at Ward 21, Ward 22, CYPED.
The strategic goals of the front of house are focused on the patient journey and experience which is pivotal in minimising risk and reducing harm. The Acute team are high performing and deliver organisational requirements of a well led service.
Please note that this vacancy will close when we receive sufficient completed applications.
Leadership and Improvement Training
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions
- Your Leadership Impact
- Service Improvement for Beginners
For further details / informal visits contact: Name: Stephanie McMorris Job title: Ward Manager Email address: Telephone number:
If you would like to discuss any aspects of this post or arrange an informal visit please contact Stephanie McMorris Ward Manager. Tel ext 52773
Ward Clerk Paediatric Critical Care Unit
PCCU is a 6 bedded commissioned level 2 unit. We see children from the age of 0-18. The role of the Ward Clerk on the unit will be to complete day to day housekeeping task such as E-Camis update, answering the telephone and the door to the unit. The role will also include inputting data into our PICANET site which monitors level 2 activity on the unit. The service is interlinked with other services at Ward 21, Ward 22, CYPED.
The strategic goals of the front of house are focused on the patient journey and experience which is pivotal in minimising risk and reducing harm. The Acute team are high performing and deliver organisational requirements of a well led service.
Please note that this vacancy will close when we receive sufficient completed applications.
Leadership and Improvement Training
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions
For further details / informal visits contact: Name: Stephanie McMorris Job title: Ward Manager Email address: Telephone number:
If you would like to discuss any aspects of this post or arrange an informal visit please contact Stephanie McMorris Ward Manager. Tel ext 52773
PCCU is a 6 bedded commissioned level 2 unit. We see children from the age of 0-18. The role of the Ward Clerk on the unit will be to complete day to day housekeeping task such as E-Camis update, answering the telephone and the door to the unit. The role will also include inputting data into our PICANET site which monitors level 2 activity on the unit. The service is interlinked with other services at Ward 21, Ward 22, CYPED.
The strategic goals of the front of house are focused on the patient journey and experience which is pivotal in minimising risk and reducing harm. The Acute team are high performing and deliver organisational requirements of a well led service.
Please note that this vacancy will close when we receive sufficient completed applications.
Leadership and Improvement Training
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions
- Your Leadership Impact
- Service Improvement for Beginners
For further details / informal visits contact: Name: Stephanie McMorris Job title: Ward Manager Email address: Telephone number:
If you would like to discuss any aspects of this post or arrange an informal visit please contact Stephanie McMorris Ward Manager. Tel ext 52773
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Useful skills for a Ward Clerk:
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To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
More from South Tees Hospitals NHS Foundation Trust
inMiddlesbrough
54.57419967651367 -1.2349599599838257 Middlesbrough, England, United Kingdom 
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