Patient Service Advisor - GP Surgery inLondon inLondon PUBLISHED MON 18 DEC 2023

£25,096 to £25,096 a year Competitive Salary - Available on request  PERMANENT 
NHS PENSION

Practice Plus Group is currently hiring for Patient Service Advisors to join our GP Practice team in Wandsworth.   At Practice Plus Group, we operate community general practices on behalf of the NHS, offering patients the full range of services they would expect from a local GP. We work in partnership with the NHS to ensure that patients get quick and easy access to the care they need at the right time.   The Patient Service Advisor will be responsible for the general administrative and receptionist functions within the Practice. Work within set routines, policies and procedures to provide a comprehensive high quality service to the practice, and able to deal efficiently and courteously with patients and relatives enquiries.   The successful candidate will process and request repeat prescriptions, book and amend patient appointments, have an overview of the demands and workflow of the practice and work with the Practice Manager in daily management of appointments.  This position is full time, 37.5 hours per week and the successful candidate should be able to work until 8pm a few days of the week.

Practice Plus Group is currently hiring for Patient Service Advisors to join our GP Practice team in Wandsworth.   At Practice Plus Group, we operate community general practices on behalf of the NHS, offering patients the full range of services they would expect from a local GP. We work in partnership with the NHS to ensure that patients get quick and easy access to the care they need at the right time.   The Patient Service Advisor will be responsible for the general administrative and receptionist functions within the Practice. Work within set routines, policies and procedures to provide a comprehensive high quality service to the practice, and able to deal efficiently and courteously with patients and relatives enquiries.   The successful candidate will process and request repeat prescriptions, book and amend patient appointments, have an overview of the demands and workflow of the practice and work with the Practice Manager in daily management of appointments.  This position is full time, 37.5 hours per week and the successful candidate should be able to work until 8pm a few days of the week.

About the candidate:   The ideal candidate will have previous administration experience and a similar setting and in General Practice. As well as experience in advising patients/relatives, and the ability to exercise judgement when dealing with patient enquiries. Knowledge/experience with EMIS the web clinical system and strong computer/administrative skills would also be advantageous. Please be aware we require a cover letter to be submitted with CVs.

We can offer you:

  • £25,096/year for 37.5 hours per week full time
  • 25 days annual leave + 8 public holidays increasing with service
  • Great Learning & Development opportunities
  • Support of a highly skilled and knowledgeable team
  • Company Pension Scheme
  • Cycle to work scheme
  • Access to our online discounts portal and EAP service


 


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