Cancer Navigator Endoscopy inCamberley inCamberley PUBLISHED 18 SEP 2024

Job Overview


This role will support the coordination of care for cancer patients through their cancer pathways for the Diagnostic pathway within endoscopy. This role will be focussed around the Faster Diagnostic Standards of the cohort of patients who are referred to Frimley Health from local GPs, internal services and other trusts on a diagnostic endoscopy pathway.

This role will be guided and supervised by the Endoscopy Service Manager and the Deputy Service Manager in collaboration with the cancer team in order to meet the targets set by the Faster Diagnostic standards with patient with a GI suspected Cancer.

The post holder will coordinate the pathway through endoscopy from referral to report and either the confirmation of a confirmed cancer or no cancer is suspected. The post holder will support recording of national audit data for cancer patients in collaboration with clinical teams to support FDS (Faster Diagnosis Standard), SSMP (Self supported Management Programme).

Main duties of the job

Co-ordinate care by providing a seamless pathway for all FDS patients ensuring we meet the Faster diagnostic pathway. Targets to be met for OGD’s, Colonoscopy and Flexible Sigmoidoscopy. To liaise with all patients booking their Diagnostic procedure, ensuring that they have their bowel prep on time and that all patients are called and confirmed to reduce DNA rates and ensure the patient comes in within the FDS targeted pathway.

The post holder will also provide information to patients and service users regarding support available during their cancer pathway.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo


Detailed Job Description And Main Responsibilities


For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person specification


Qualifications


Essential criteria

• Evidence of further education beyond A level or equivalent work experience
• Experience of using Microsoft office for windows
  
  

Desirable criteria

• Evidence of further education
  
  

Experience


Essential criteria

• Working across organisational boundaries
• Proven experience of working to tight and strict deadlines
• Problem solving techniques and implementation of sustainable changes
• Knowledge of administration procedures and experience of using multiple and complex IT systems
• Management of complex administrative process
• Effective time management
• Proactive and able to work on own initiative
  
  

Desirable criteria

• Experience in the NHS environment
• Experience of working with multidisciplinary team members
• Experience of working with senior clinical staff
• Knowledge and understanding of the Cancer Waiting Times framework, Cancer Outcomes and Services Dataset and National Cancer Audit Datasets
• Call Centre experience
  
  

Skills & Knowledge

Essential criteria

• Able to communicate sensitive information to people affected by cancer, HCPs and other service users
• Ability to communicate both verbally and non-verbally on a daily basis with all members of the MDT
• Ability to prioritise and delegate tasks appropriately
• Dealing professionally, promptly and sensitively and escalate problems, issues and complaints
• Understanding and providing excellent customer service
• Ability to read and interpret complex data with attention to detail
• Strong Microsoft Office Suite knowledge and experience
  
  

Desirable criteria

• Understanding of Hospital Patient Administration Systems
• Understanding of the National Cancer Targets to support performance within cancer teams
  
  

Special Requirements

Essential criteria

• Ability to travel to and work on multiple sites as needed
• Willingness to undertake training
• Flexibility to support service
• Demonstrable ability to meet Trust values
  
  

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment .

Our three core values , and the behaviours that support them, guide everything we do and se