Head of Patient Experience inGillingham inGillingham PUBLISHED
FRI 23 AUG 2024
£53,755 - £60,504 per annum
NHS
Medway NHS Foundation Trust r4SHtV4X
Head Of Patient Experience
Division: Corporate
Care Group: Corporate Nursing
Band: 8a
Salary: £53,755 - £60,504 per annum
Interview Date: 18th September 2024
We are recruiting for a Head of Patient Experience who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
The Head of Patient Experience will lead and manage the Voluntary Services and Chaplaincy team and work collaboratively with clinical leaders, senior managers and teams to identify and systematically address gaps in patient experience and ensure robust frameworks, systems and processes are in place to formulate workplans to shift the ethos, clinical practice, professional behaviours and ultimately the nature of every patient experience such that, ‘Nothing about me without me’ becomes an integral part of the Trust’s offer to patients.
This post holder role will be responsible for supporting the Associate Director of Patient Experience in ensuring a coordinated approach in delivering the corporate breakthrough objectives as part of the patient first methodology as our ‘true north’ vision.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time ?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST Values Underpin Patient First And Are At The Core Of The Care We Give To Our Patients, The Support We Offer To Our Staff And Our Overall Leadership Approach
B – Bold
E – Every person counts
S – Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
For further details / informal visits contact: Name: Nikki Lewis Job title: Associate Director of Patient Experience Email address: Telephone number:
Division: Corporate
Care Group: Corporate Nursing
Band: 8a
Salary: £53,755 - £60,504 per annum
Interview Date: 18th September 2024
We are recruiting for a Head of Patient Experience who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
The Head of Patient Experience will lead and manage the Voluntary Services and Chaplaincy team and work collaboratively with clinical leaders, senior managers and teams to identify and systematically address gaps in patient experience and ensure robust frameworks, systems and processes are in place to formulate workplans to shift the ethos, clinical practice, professional behaviours and ultimately the nature of every patient experience such that, ‘Nothing about me without me’ becomes an integral part of the Trust’s offer to patients.
This post holder role will be responsible for supporting the Associate Director of Patient Experience in ensuring a coordinated approach in delivering the corporate breakthrough objectives as part of the patient first methodology as our ‘true north’ vision.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time ?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST Values Underpin Patient First And Are At The Core Of The Care We Give To Our Patients, The Support We Offer To Our Staff And Our Overall Leadership Approach
B – Bold
E – Every person counts
S – Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
For further details / informal visits contact: Name: Nikki Lewis Job title: Associate Director of Patient Experience Email address: Telephone number:
Head Of Patient Experience
Division: Corporate
Care Group: Corporate Nursing
Band: 8a
Salary: £53,755 - £60,504 per annum
Interview Date: 18th September 2024
We are recruiting for a Head of Patient Experience who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
The Head of Patient Experience will lead and manage the Voluntary Services and Chaplaincy team and work collaboratively with clinical leaders, senior managers and teams to identify and systematically address gaps in patient experience and ensure robust frameworks, systems and processes are in place to formulate workplans to shift the ethos, clinical practice, professional behaviours and ultimately the nature of every patient experience such that, ‘Nothing about me without me’ becomes an integral part of the Trust’s offer to patients.
This post holder role will be responsible for supporting the Associate Director of Patient Experience in ensuring a coordinated approach in delivering the corporate breakthrough objectives as part of the patient first methodology as our ‘true north’ vision.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time ?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST Values Underpin Patient First And Are At The Core Of The Care We Give To Our Patients, The Support We Offer To Our Staff And Our Overall Leadership Approach
B – Bold
E – Every person counts
S – Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
For further details / informal visits contact: Name: Nikki Lewis Job title: Associate Director of Patient Experience Email address: Telephone number:
Division: Corporate
Care Group: Corporate Nursing
Band: 8a
Salary: £53,755 - £60,504 per annum
Interview Date: 18th September 2024
We are recruiting for a Head of Patient Experience who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
The Head of Patient Experience will lead and manage the Voluntary Services and Chaplaincy team and work collaboratively with clinical leaders, senior managers and teams to identify and systematically address gaps in patient experience and ensure robust frameworks, systems and processes are in place to formulate workplans to shift the ethos, clinical practice, professional behaviours and ultimately the nature of every patient experience such that, ‘Nothing about me without me’ becomes an integral part of the Trust’s offer to patients.
This post holder role will be responsible for supporting the Associate Director of Patient Experience in ensuring a coordinated approach in delivering the corporate breakthrough objectives as part of the patient first methodology as our ‘true north’ vision.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time ?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST Values Underpin Patient First And Are At The Core Of The Care We Give To Our Patients, The Support We Offer To Our Staff And Our Overall Leadership Approach
B – Bold
E – Every person counts
S – Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
For further details / informal visits contact: Name: Nikki Lewis Job title: Associate Director of Patient Experience Email address: Telephone number:
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