Ward Clerk inWorthing inWorthing PUBLISHED 31 JUL 2024
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To answer telephone queries , families, other departments, be the meet and greet to the ward.
Botolphs ward is a busy Acute stroke unit with a very friendly Nursing AHP and Medical team. We all work closely to provide holistic care to our patients and families.We strive for high standards and work very closely as a team in a multi disciplinary way.
We work collaboratively with the medical team and therapy teams in order to provide specialist care to our population.
The ward clerk helps provide day-to-day clerical support to facilitate the smooth running of the ward under the direction and supervision of senior colleagues. This job role covers clerical duties meeting and greeting staff, patients and visitors, the movement of case-notes around the trust and the provision of, preparation of and maintenance of patient case-notes. As well as being responsible for maintaining the notes and ensuring all information governance and infection control standards are kept at all times and report any findings to the ward sister.
To support the administration service in recording patient information, making appointments, dealing with enquiries and liaising with clinicians. You will be required to work within the multi-disciplinary team in a ward area.
To provide and effecting day-to-day clerical support to facilitate the smooth running of the ward under the direction and supervision of senior colleagues. This job role covers clerical duties meeting and greeting staff, patients and visitors, the movement of case-notes around the trust and the provision of, preparation of and maintenance of patient case-notes.
Ordering equipment and booking transport are also an important part of the role.
Managing admission and discharging patients using trust software programmes ensuring essential computer skills , additionally some manual paperwork documentation all in a timely manner.
To answer telephone queries , families, other departments, be the meet and greet to the ward. To adopt a caring compassionate approach as you will often be a first contact for people who may be very anxious when coming to the ward.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
For further details / informal visits contact: Name: Amanda collingwood-prince Job title: ward manager Email address: Telephone number:
Botolphs ward is a busy Acute stroke unit with a very friendly Nursing AHP and Medical team. We all work closely to provide holistic care to our patients and families.
We strive for high standards and work very closely as a team in a multi disciplinary way.
We work collaboratively with the medical team and therapy teams in order to provide specialist care to our population.
The ward clerk helps provide day-to-day clerical support to facilitate the smooth running of the ward under the direction and supervision of senior colleagues. This job role covers clerical duties meeting and greeting staff, patients and visitors, the movement of case-notes around the trust and the provision of, preparation of and maintenance of patient case-notes. As well as being responsible for maintaining the notes and ensuring all information governance and infection control standards are kept at all times and report any findings to the ward sister.
To support the administration service in recording patient information, making appointments, dealing with enquiries and liaising with clinicians. You will be required to work within the multi-disciplinary team in a ward area.
To provide and effecting day-to-day clerical support to facilitate the smooth running of the ward under the direction and supervision of senior colleagues. This job role covers clerical duties meeting and greeting staff, patients and visitors, the movement of case-notes around the trust and the provision of, preparation of and maintenance of patient case-notes.
Ordering equipment and booking transport are also an important part of the role.
Managing admission and discharging patients using trust software programmes ensuring essential computer skills , additionally some manual paperwork documentation all in a timely manner.
To answer telephone queries , families, other departments, be the meet and greet to the ward. To adopt a caring compassionate approach as you will often be a first contact for people who may be very anxious when coming to the ward.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
For further details / informal visits contact: Name: Amanda collingwood-prince Job title: ward manager Email address: Telephone number:
We strive for high standards and work very closely as a team in a multi disciplinary way.
We work collaboratively with the medical team and therapy teams in order to provide specialist care to our population.
The ward clerk helps provide day-to-day clerical support to facilitate the smooth running of the ward under the direction and supervision of senior colleagues. This job role covers clerical duties meeting and greeting staff, patients and visitors, the movement of case-notes around the trust and the provision of, preparation of and maintenance of patient case-notes. As well as being responsible for maintaining the notes and ensuring all information governance and infection control standards are kept at all times and report any findings to the ward sister.
To support the administration service in recording patient information, making appointments, dealing with enquiries and liaising with clinicians. You will be required to work within the multi-disciplinary team in a ward area.
To provide and effecting day-to-day clerical support to facilitate the smooth running of the ward under the direction and supervision of senior colleagues. This job role covers clerical duties meeting and greeting staff, patients and visitors, the movement of case-notes around the trust and the provision of, preparation of and maintenance of patient case-notes.
Ordering equipment and booking transport are also an important part of the role.
Managing admission and discharging patients using trust software programmes ensuring essential computer skills , additionally some manual paperwork documentation all in a timely manner.
To answer telephone queries , families, other departments, be the meet and greet to the ward. To adopt a caring compassionate approach as you will often be a first contact for people who may be very anxious when coming to the ward.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
For further details / informal visits contact: Name: Amanda collingwood-prince Job title: ward manager Email address: Telephone number:
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Useful skills for a Ward Clerk:
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To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
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