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Administrative AssistantinStaffordinStaffordPUBLISHED TUE 26 DEC 2023

Band 2  PERMANENT 
CANCERNHS

University Hospital of North Midlands NHS Trust

For more information on working for the Trust, please see the attached Job Description and Person Specification or contact the Hiring Manager.

The post holder will be required to undertake duties to help support the Gastroenterology Service. This will include general administrative duties as and when required. The post holder will also answer telephone enquiries and assist in the day to day duties in the department.

Most members of staff in the Trust have a responsibility for supporting the delivery of Planned Care Services and the achievement of Cancer and RTT targets, whether in a supportive role or in terms of providing hand-on care. Application of the national rules and guidance is critical in relation to treating patients in a timely manner and chronologically, whether by clinical priority or in terms of length of wait.

As part of the administrative support structure, the post-holder is responsible for adhering to the Trust's Access Policy and Standard Operating Procedures. The post holder will also require excellent communication and interpersonal skills and the ability to work flexibly are essential. The post-holder will ensure that confidentiality as outlined in the Data Protection Act 1998 is adhered to at all times.

The post holder will be required to undertake duties to help support the Gastroenterology Service. This will include general administrative duties as and when required. The post holder will also answer telephone enquiries and assist in the day to day duties in the department.

Most members of staff in the Trust have a responsibility for supporting the delivery of Planned Care Services and the achievement of Cancer and RTT targets, whether in a supportive role or in terms of providing hand-on care. Application of the national rules and guidance is critical in relation to treating patients in a timely manner and chronologically, whether by clinical priority or in terms of length of wait.

As part of the administrative support structure, the post-holder is responsible for adhering to the Trust's Access Policy and Standard Operating Procedures. The post holder will also require excellent communication and interpersonal skills and the ability to work flexibly are essential. The post-holder will ensure that confidentiality as outlined in the Data Protection Act 1998 is adhered to at all times.


More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about CANCER
Cancer remains one of the most significant health challenges in the United Kingdom, impacting millions of lives each year. According to Cancer Research UK, nearly one in two people in the UK will be diagnosed with cancer at some point in their lifetime, highlighting the pervasive nature of this disease.Learn more...
Useful skills for an Administrative Assistant:
To work as an Administrative Assistant in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often required or beneficial for this role:
Technical Skills
1. Microsoft Office Suite Proficiency: Strong skills in Word, Excel, PowerPoint, and Outlook are essential for creating documents, managing spreadsheets, and scheduling.
2. Typing and Data Entry Skills: Fast and accurate typing skills are important for documentation and data management.
3. File Management: Organising and maintaining both physical and digital files.
4. Basic Bookkeeping: Understanding financial documents and basic accounting might be required, depending on the role.
5. Communication Tools: Familiarity with email communication and other messaging platforms (e.g., Slack, Microsoft Teams) is essential.
6. CRM Software: Experience with customer relationship management tools may be needed in some roles.
Soft Skills
1. Organisational Skills: Ability to manage multiple tasks and prioritize them effectively.
2. Time Management: Skills to manage one’s time efficiently to meet deadlines.
3. Attention to Detail: Precision in executing tasks and reviewing documents to avoid mistakes.
4. Communication Skills: Strong verbal and written communication skills to interact effectively with colleagues and clients.
5. Problem-Solving Skills: Ability to handle unexpected issues and find solutions quickly.
6. Customer Service Orientation: Being polite and helpful when dealing with clients and colleagues.
Other Skills
1. Adaptability: Willingness to learn new software, processes, and adapt to changes in the workplace.
2. Teamwork: Ability to work collaboratively with others in a team setting.
3. Initiative: Being proactive in identifying tasks that need to be done and taking action without being asked.
4. Confidentiality: Understanding the importance of handling sensitive information discreetly.
Qualifications and Experience
While a formal qualification may not be strictly needed, having GCSEs or equivalent qualifications, particularly in English and Maths, can be an advantage. Experience in an administrative role or a related field is also beneficial and can set you apart from other candidates. Some employers may also look for a qualification in Business Administration or a related subject.
 


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