Mental Health Transport Assistant inFareham inFareham PUBLISHED 25 APR 2024

Secure Care UK rOQNDBO

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The team are responsible for the safe transportation of service users diagnosed with mental health conditions, who may display challenging behaviour.

Job summary

Job summary

Key Responsibilities Include:

To support and transport vulnerable service users as part of a team.
To be able to attend the office within one hour during on-call shifts
Maintain Enhanced DBS (organised and paid for during Induction)
To provide a professional and caring service for all patients whilst in our care.
To ensure that at all times patient safety remains paramount, and safe systems of work are adhered to
To support the care of patients during assessments in line with the Mental Health Act
Safe use of Company vehicles and equipment, preparing required patient paperwork and driving to local and national locations.

In return, we offer:

Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid.

Remuneration: £10.60 days £11.60 nights and weekendsor£23,800-£24,100 per year for fulltime contracts (enhanced pay of £1.20 extra per hour for work at a Mental Health place of safety and for bed watch activities, supporting ward staff)

Benefits:

Healthcare Cash Plan provided by Westfield Healthcare
Additional training and continued personal development opportunities
Refer a friend scheme

Holidays: 28 days annual leave pro rata

Main duties of the job

Main duties of the job

Key Skills:

Valid UK Manual Driving Licence held for minimum of 1yr
Age over 21 due to company's insurance
Passion for working in a fast paced environment,
Able to reliably adapt and work well under pressure
Good written and verbal communication skills
Good knowledge of national geography desirable

About us

A little about us:

Secure Care UK is one of the countrys leaders of specialist patient transport for the NHS and wider healthcare sectors across the UK, working from North and South sites on a local and national basis.

The team are responsible for the safe transportation of service users diagnosed with mental health conditions, who may display challenging behaviour. It is a demanding yet very rewarding service that we provide, and our Company culture is founded upon the drive and motivation of our people.

We are growing rapidly and are looking for enthusiastic individuals that have a passion for providing excellence in Health Care and an interest in gaining experience in our niche sector. For the right individuals we will provide you with a comprehensive Induction Programme where full training will be provided.

Job description

Job responsibilities

MAIN RESPONSIBILITIES AND ACCOUNTABILITIES:

To provide a professional and caring service for all patients whilst in the care of Secure Care UK,ensuring that at all timespatient safety remains paramount and that safe systems of work are adhered to.
To support and transport vulnerable service users as part of a team.
To support the care of patients during assessment at 136 Suits in line with the Mental Health Act
Ensure that health and safety guidelines are followed according to current policies and proceduresand in line with HSE requirements.
To be able to attend the office within one hour during on-call shifts
Safeand respectfuluse of Company vehicle and equipmentensuring high standards of driving and cleanliness are maintained.
To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary.
In the event of anincident,you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations
To ensure that the uniform is worn in accordance with the organisations work wear policy and mustwearyourID badge at all timeswhilst on duty.
To ensure that statutory regulations and organisational policies and procedures areimplemented and adhered to at all times. This will include but not limited toGeneralData ProtectionRegulation (GDPR 2, and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy.
To take part in staff development programmes, regulardevelopment reviewsand annual performance development reviews and/or undertake further trainingif and whenrequired.
To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and toact at all timesin a manner consistent with legislation, policy and procedures in respect of Equality and Diversity.
To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook.
Be an ambassador for SCUK at all timesand adhere tothe Code of Conduct.
Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication.
Ensure theaccurate implementation of electronic systems for capturing required datais maintained.
Take accountability for own continual professional development andreflective practice forlearning.
Achieve business KPIs, goals and objectives.
Ensure all vehicle standards are maintained to the highest level achievable.
Respond positively to change by supporting and delivering Company new initiatives.
Collaborate respectfully withallCompany departments toassist withdeployments,audits, checks and standard operating proceduresforeffective implementationand maintenance.
Ensure all work activities for the teams are in line with legislation.
Any other reasonable duties as assigned.

Job description
Job responsibilities

MAIN RESPONSIBILITIES AND ACCOUNTABILITIES:

To provide a professional and caring service for all patients whilst in the care of Secure Care UK,ensuring that at all timespatient safety remains paramount and that safe systems of work are adhered to.
To support and transport vulnerable service users as part of a team.
To support the care of patients during assessment at 136 Suits in line with the Mental Health Act
Ensure that health and safety guidelines are followed according to current policies and proceduresand in line with HSE requirements.
To be able to attend the office within one hour during on-call shifts
Safeand respectfuluse of Company vehicle and equipmentensuring high standards of driving and cleanliness are maintained.
To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary.
In the event of anincident,you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations
To ensure that the uniform is worn in accordance with the organisations work wear policy and mustwearyourID badge at all timeswhilst on duty.
To ensure that statutory regulations and organisational policies and procedures areimplemented and adhered to at all times. This will include but not limited toGeneralData ProtectionRegulation (GDPR 2, and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy.
To take part in staff development programmes, regulardevelopment reviewsand annual performance development reviews and/or undertake further trainingif and whenrequired.
To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and toact at all timesin a manner consistent with legislation, policy and procedures in respect of Equality and Diversity.
To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook.
Be an ambassador for SCUK at all timesand adhere tothe Code of Conduct.
Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication.
Ensure theaccurate implementation of electronic systems for capturing required datais maintained.
Take accountability for own continual professional development andreflective practice forlearning.
Achieve business KPIs, goals and objectives.
Ensure all vehicle standards are maintained to the highest level achievable.
Respond positively to change by supporting and delivering Company new initiatives.
Collaborate respectfully withallCompany departments toassist withdeployments,audits, checks and standard operating proceduresforeffective implementationand maintenance.
Ensure all work activities for the teams are in line with legislation.
Any other reasonable duties as assigned.

Person Specification

Qualifications

Essential

- Enhanced Adult and Child DBS Certificate (Dated within last 3 years)

Desirable

- FREC Level 3
- Safeguarding Level 3 and above

Experience

Desirable

- Experience of working within Patient Transport Services
- Experience of working within Mental Health Industry
- Experience of working within Care Sector

BACKGROUND & EXPERIENCE

Essential

- Valid Full UK Manual Driving License
- Maintain Enhanced DBS (paid for by company)
- Excellent communication skills
- Ability to remain calm under pressure
- Able to work as part of a team
- Excellent attention to detail

Person Specification
Qualifications

Essential

- Enhanced Adult and Child DBS Certificate (Dated within last 3 years)