Opportunity to make a positive impact on the lives of single homeless individuals by preventing homelessness and supporting them in finding stable accommodation.
Engagement with a variety of stakeholders, including customers, accommodation providers, and partner organizations, promoting a collaborative working environment.
Development of problem-solving and negotiation skills through innovative approaches to complex housing issues.
Access to professional training and development, providing opportunities to enhance knowledge and skills related to homelessness and housing legislation.
A generous employee benefits package, including discounts and wellbeing incentives that contribute to a balanced work-life experience.
Possibility for extension beyond the initial 12-month fixed term based on government funding, offering some job security.
A role that emphasizes community engagement and diversity, allowing you to work in an inclusive environment and advocate for underrepresented groups.
Join Our Compassionate Team as a Single Homeless Pathway Officer in Crawley!
Are you ready to make a meaningful difference in your community? At Crawley Borough Council, we are seeking a dedicated Single Homeless Pathway Officer to support individuals facing homelessness. This vital role in our Housing Options Team involves working closely with single homeless households to provide immediate support and innovative solutions that prevent homelessness and rough sleeping. An empathetic and proactive approach is essential as you engage with clients, partner organisations, and accommodation providers, ensuring that everyone receives the high-quality care they deserve.
If you have a background in support roles or experience in homelessness services, we want to hear from you! You’ll play a key part in addressing the complex needs of vulnerable individuals and enabling them to access stable housing solutions. Your creativity and effective communication skills will be vital in fostering collaborative relationships and achieving positive outcomes. We are committed to providing training to the right candidate, so even if you’re just starting out, we welcome your passion and potential. Embrace the opportunity to join a supportive environment that values diversity and promotes inclusion. Apply now and take the first step in your rewarding career with us!
Opportunity to make a positive impact on the lives of single homeless individuals by preventing homelessness and supporting them in finding stable accommodation.
Engagement with a variety of stakeholders, including customers, accommodation providers, and partner organizations, promoting a collaborative working environment.
Development of problem-solving and negotiation skills through innovative approaches to complex housing issues.
Access to professional training and development, providing opportunities to enhance knowledge and skills related to homelessness and housing legislation.
A generous employee benefits package, including discounts and wellbeing incentives that contribute to a balanced work-life experience.
Possibility for extension beyond the initial 12-month fixed term based on government funding, offering some job security.
A role that emphasizes community engagement and diversity, allowing you to work in an inclusive environment and advocate for underrepresented groups.
About The Role
We are looking for a Single Homeless Pathway to join the busy Housing Options Team. Our Housing Options team work with customers to assess their housing situation, establish and communicate the statutory duties owed and work with them to prevent and relieve their homelessness to achieve positive outcomes.
This role will focus on providing support and options to single homeless households through early intervention to prevent homelessness or rough sleeping.
We are looking for a proactive individual who is able to take an innovative approach to problem-solving, is an effective negotiator and can provide a high quality of service to customers with housing problems. An ability to communicate clearly and effectively to customers, accommodation providers, partner organisations and other professionals whilst providing a high quality of service and customer care to all groups of the community is essential.
You will need to be creative in seeking solutions and work closely with partner organisations to support households with complex needs and enable customers to access the services they need to access settled accommodation.
We are ideally looking for a candidate who has previous knowledge and experience of providing support, advice and guidance to individuals who are homeless or at risk of homelessness and have a working knowledge of the relevant legislation.
Therefore, preference will be given to applicants who have worked in a Homelessness setting but training will be provided to the right candidate who can demonstrate the qualities and skills required for this role. Successful shortlisting for interview will be on the basis of meeting the essential criteria in the job description and person specification and selection will focus on experienced candidates in the first instance.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if suitable applications are received.
Additional information
Interviews will be held in person. A written test may be emailed to shortlisted applicants shortly before the interview and will form part of the recruitment process.
The role is offered on a 12-month fixed term basis, funded through our Rough Sleeper Prevention and Recovery Grant, with the possibility of extension depending on government grant funding.
Due to the sensitive nature of client contact, this role is exempt from being able to be considered on a job share basis.
Some out of hours working may be required on an adhoc basis, for example to participate in our annual rough sleeper count.
Employee benefits
We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, email , Housing Options Manager or call .
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