Healthcare Support Worker inDunfermline inDunfermline PUBLISHED FRI 29 NOV 2024

GOOD SALARY
NHS

NHS Scotland rvrQq6u

Opportunity to work in a dynamic Outpatient Department with exposure to multiple specialities, allowing for diverse experiences and skills development.

Play a crucial role in patient care by supporting clinicians, assisting with procedures, and ensuring a positive experience for over 250 patients daily.

Flexible working patterns to meet service needs, providing a better work-life balance.

Chance to become part of a dedicated healthcare team, fostering collaboration and teamwork in a supportive environment.

Commitment from NHS Scotland to reduce the working week from 37.5 to 37 hours with no change in pay, benefiting staff without compromising on salary.

Encouragement of equality and diversity in the workplace, creating an inclusive atmosphere where every employee feels respected and valued.

Potential opportunity for career advancement and professional development within NHS Scotland.

The role of Healthcare Support Worker at Queen Margaret Hospital, Dunfermline, involves providing essential support in the Outpatients Department, which serves over 250 patients daily across various clinical specialties. Responsibilities include conducting pre-appointment checks, chaperoning, and assisting with invasive procedures as needed. Candidates should possess strong communication and IT skills, be flexible, work well in a team, and demonstrate initiative. This is a part-time position (26 hours per week) with varying shift patterns to meet service needs, including potential work across acute sites. An important requirement is becoming a member of the Protection of Vulnerable Groups (PVG) Scheme before appointment. NHS Scotland is focused on equality and diversity in its workforce, encouraging applications from all sections of society.

An exciting opportunity has arisen for an individual to join our team in the Outpatients Department at Queen Margaret Hospital.

The Outpatient Department consists of five different clinical areas, which house multiple different specialities on a session-to-session/day-to-day basis. We see upward of 250 patients per day and are required to support our clinicians with pre appointment checks, chaperoning and assisting with invasive procedures when required.

You are required to have good communication skills, good IT skills, be flexible and adaptable and have the ability to work well within a team whilst using your own initiative.

Working within the team to provide a positive experience for patients attending the department.

This is a 26 hour post, all shift patterns will be to meet the needs of the service. This post is based in the Queen Margaret Hospital; however you must be committed to provide flexibility to work across both acute sites

For informal enquiries please contact Senior Charge Nurse Louise Jones or Charge Nurse Natalie Wright on ext 24228.

NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. Your offer/contract of employment will therefore reflect the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns, please contact your Hiring Manager.

A requirement of this post is to become a member of the Protection of Vulnerable Groups (PVG) Scheme Prior to appointment.

NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Healthcare Support Worker: Click to view

To work as a Healthcare Support Worker in the UK, you typically need a combination of skills and qualities. Here’s a list of essential skills and competencies:

1. Communication Skills: The ability to communicate effectively with patients, their families, and healthcare professionals is crucial. This includes listening skills and the ability to convey information clearly.

2. Empathy and Compassion: Healthcare support workers must be able to show kindness and understanding towards patients, many of whom may be vulnerable or in distress.

3. Teamwork: Working well with others is essential in a healthcare setting. Support workers often collaborate with nurses, doctors, and other healthcare professionals.

4. Attention to Detail: Being able to notice changes in a patient’s condition and being meticulous about following care plans and procedures is vital.

5. Organizational Skills: The ability to manage time effectively and prioritize tasks in a busy healthcare environment is important.

6. Basic Medical Knowledge: Familiarity with basic medical terminology and an understanding of healthcare practices can be beneficial.

7. Physical Stamina and Strength: The role can be physically demanding, requiring the ability to lift and move patients or equipment.

8. Problem-Solving Skills: The ability to think on your feet and adapt to changing situations is useful in healthcare settings.

9. Respect for Diversity: Understanding and respecting different backgrounds, cultures, and needs of patients is essential for providing inclusive care.

10. Technical Skills: Basic computer skills may be needed for maintaining patient records and using healthcare software.

11. Confidentiality and Professionalism: Adhering to ethical standards and maintaining patient confidentiality is critical in healthcare.