Opportunity to work for an organisation dedicated to wildlife conservation and making a positive impact on the environment.
Experience in a dynamic and engaging work environment at Newport Wetlands, a vibrant natural reserve.
Development of customer service skills through interaction with a diverse range of visitors.
Flexibility with part-time hours, allowing for a better work-life balance.
Comprehensive induction and training programs to enhance knowledge of visitor centre operations.
Possibility of picking up extra hours during peak trading times, increasing earning potential.
Contribution to a team that promotes nature appreciation and encourages visitors to explore the beautiful surroundings.
Join RSPB as Our Part-Time Centre Assistant in Newport!
Are you a warm-hearted individual who loves providing excellent customer service? If so, we invite you to be a vital part of our team at the Newport Wetlands Reserve, a stunning natural haven between the Severn estuary and the River Usk. This is an exciting opportunity to help visitors connect with nature while working in our café and visitor centre, where you'll be surrounded by incredible wildlife and the natural beauty of Wales.
In this part-time role, you will enjoy varied shifts within a supportive environment, delivering delightful experiences for our visitors. You'll handle food and beverages in our café, manage the till, and ensure our space is inviting and well-stocked. Full training will be provided, so whether you're new to catering or have some experience, your enthusiasm and dedication to making people feel welcome are what we truly value. Join us in making a significant impact on our local community and the environment—apply today, and let’s work together to create a world richer in nature!
Opportunity to work for an organisation dedicated to wildlife conservation and making a positive impact on the environment.
Experience in a dynamic and engaging work environment at Newport Wetlands, a vibrant natural reserve.
Development of customer service skills through interaction with a diverse range of visitors.
Flexibility with part-time hours, allowing for a better work-life balance.
Comprehensive induction and training programs to enhance knowledge of visitor centre operations.
Possibility of picking up extra hours during peak trading times, increasing earning potential.
Contribution to a team that promotes nature appreciation and encourages visitors to explore the beautiful surroundings.
Are you able to deliver fantastic customer service, and would you like to work for an organisation that is making a big difference to our natural world? We are looking for an enthusiastic and hard-working people person, to help work in our café and visitor centre at our Newport Wetlands Reserve.
Newport Wetlands is a special area for wildlife, lying between the Severn estuary and the river Usk. It is one of the most important areas of wetland habitat in Wales, providing a haven for wildlife on the edge of the city. Specialist wetland birds such as bearded tits, little egrets, and the elusive bittern can be found here year-round. In the summer the reserve is a stronghold for the rare shrill carder bee and in the autumn waders and waterfowl appear in large flocks, along with the spectacle of fabulous starling murmurations.
About The Role
Our work in the visitor centre is planned via the use of rotas and will include weekend and bank holiday working. Full induction and training will be provided, with opportunities to learn about the running of a busy visitor centre and nature reserve operation.
Our café and visitor centre are a crucial part of what we do here, encouraging visitors to explore the reserve, and giving them a great visitor experience.
You will be able to communicate well with our visitors and offer excellent levels of customer care. Duties will include working in our café, serving customers food and drink, operating the till, preparing food, as well as maintaining the appearance of the café and stock levels, processing deliveries and following hygiene and health and safety regulations.
You will also support our other visitor centre teams.
Essential Skills, Knowledge And Experience
This is a part-time, permanent position with variable hours. Minimum hours will be 12 hours per week, rising to 16 hours per week at peak trading times. There will be the opportunity to pick up extra hours to cover annual leave and sickness as required.
We are looking to conduct interviews for this position as soon as suitable candidates present themselves, so please do not delay in applying. For further information please contact
Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received.
As part of this application you will be asked to provide a copy of your CV and complete a short form. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.
Newport Wetlands is a special area for wildlife, lying between the Severn estuary and the river Usk. It is one of the most important areas of wetland habitat in Wales, providing a haven for wildlife on the edge of the city. Specialist wetland birds such as bearded tits, little egrets, and the elusive bittern can be found here year-round. In the summer the reserve is a stronghold for the rare shrill carder bee and in the autumn waders and waterfowl appear in large flocks, along with the spectacle of fabulous starling murmurations.
About The Role
Our work in the visitor centre is planned via the use of rotas and will include weekend and bank holiday working. Full induction and training will be provided, with opportunities to learn about the running of a busy visitor centre and nature reserve operation.
Our café and visitor centre are a crucial part of what we do here, encouraging visitors to explore the reserve, and giving them a great visitor experience.
You will be able to communicate well with our visitors and offer excellent levels of customer care. Duties will include working in our café, serving customers food and drink, operating the till, preparing food, as well as maintaining the appearance of the café and stock levels, processing deliveries and following hygiene and health and safety regulations.
You will also support our other visitor centre teams.
Essential Skills, Knowledge And Experience
- GCSE Maths and English or equivalent.
- Basic food hygiene knowledge
- Computer literate.
- Enthusiastic approach to work.
- Excellent verbal and written communications skills.
- Ability to plan and prioritise workloads.
- Multitasking skills
- Problem-solving skills and ability to work on own initiative.
- Ability to manage and respond quickly and positively to customer needs and feedback.
- Ability to work as part of a team.
- Experience of working at a catering and/or retail environment/visitor attraction.
- Knowledge of health and safety in the workplace.
- Knowledge of food and foodservice skills.
- Till operation and payment handling.
This is a part-time, permanent position with variable hours. Minimum hours will be 12 hours per week, rising to 16 hours per week at peak trading times. There will be the opportunity to pick up extra hours to cover annual leave and sickness as required.
We are looking to conduct interviews for this position as soon as suitable candidates present themselves, so please do not delay in applying. For further information please contact
Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received.
As part of this application you will be asked to provide a copy of your CV and complete a short form. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.
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Useful skills for a Part Time Centre Assistant:
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To work as a Part-Time Centre Assistant in the UK, you typically need a combination of skills and qualifications that can vary depending on the specific centre (e.g., community centre, educational facility, leisure centre). Here are some common skills and attributes that are often sought after:
1. Customer Service Skills: Ability to interact positively with visitors or clients, addressing their needs and inquiries efficiently.
2. Communication Skills: Strong verbal and written communication skills to convey information clearly, communicate with team members, and assist visitors.
3. Organizational Skills: Ability to manage time effectively, prioritize tasks, and maintain an organized workspace.
4. Teamwork: Willingness to work collaboratively with others to achieve common goals and assist colleagues as needed.
5. Problem-Solving Skills: Ability to handle unexpected situations or challenges calmly and efficiently.
6. Basic IT Skills: Familiarity with computers and common software applications, as well as the internet, for tasks such as data entry or communication.
7. Attention to Detail: Ability to follow instructions carefully and ensure that tasks are done accurately and thoroughly.
8. Flexibility: Willingness to adjust to varying schedules, responsibilities, and working conditions as needed.
9. Health and Safety Awareness: Basic understanding of health and safety regulations to uphold the safety of the environment for staff and visitors.
10. Interpersonal Skills: Ability to interact with a diverse range of people and to work empathetically and respectfully with colleagues and the public.
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51.58415222167969-2.997663974761963Newport, Wales, United Kingdom
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