Quality Improvement Support OfficerinBrightoninBrightonPUBLISHED TUE 7 JAN 2025

• The need to drive quality improvement across health and care services has never been greater. The Quality Improvement Support Officer will make a real contribution to improving the quality of care across Sussex Community NHS Foundation Trust by enabling capability and capacity to deliver continuous quality improvement across our services.
• Specifically, the Quality Improvement Support Officer will be responsible for supporting the Quality Improvement team and help to build quality improvement (QI) capability across the trust through supporting and co- ordinating the delivery of Qi programmes, training and coaching, Qi events and facilitated sessions.
• You will support the day to day running of the Qi office by answering staff queries on improvement, maintaining trackers and spreadsheets, ordering supplies and equipment and maintain systems to ensure the smooth running of the office.
• Under the guidance of Quality Improvement leads, you will take an active role in supporting and delivering Qi training, maintaining training records and project trackers as well as contributing to data analysis using a variety of software packages.
• Under the support and guidance of the trusts comms team, you will take a lead role in maintaining Trust wide communications around Qi events and sharing of improvement success and learning across the trust.
  
  

Organise, promote and support Qi training programmes, workshops and events, ensuring they run smoothly. This can be both on line and in person across the organisation.

Lead on the evaluation of delegate feedback following training/events, analysing the feedback and make recommendations in order to improve the delivery of future events

Support Quality Improvement leads with facilitation and specialist support to teams undertaking improvement projects, using recognised QI methodology to maximise motivation, engagement, impact and learning.

Take a lead in writing Qi communications for the Trust, ensuring that Qi case studies, Qi in Actions, updates and project updates are written and widely shared across the organisation to support the building of a positive improvement culture. You will also maintain external comms via social media channels.

You will provide a key function in supporting the Qi office with general team administration tasks, eg organizing meetings and sessions, ordering equipment, booking venues, maintaining stock levels and procurement

To provide timely, accurate and statistical information as requested by the lead. This may require analysis of complex facts and situations.

The post holder will be required to regularly use computer software to develop or create statistic reports requiring formulae in order to support improvement work.

We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.

Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.

We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.

Why work for us?

• Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
• Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
• Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
• Excellent training and development opportunities
• Cost-effective workplace nurseries in Crawley, Hove and Brighton
• EMBRACE, Disability and Wellbeing, LGBTQIA+ and Religion Spirituality and Belief staff networks
• Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
• Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
• Located in stunning Sussex, with easy access to the South Downs and the coast
• Access to a wide range of benefits and discounts for NHS staff
  
  

For further details / informal visits contact: Name: Gillian McTaggart Job title: Associate Director Quality Improvement Email address: Telephone number:

You must be able to drive in the UK and be prepared to travel across the county.