Optical ExpressrrhSCG73
Market leading salary of £24,000 with no night shifts ensures a good work-life balance.
State-of-the-art, modern working environments provide a comfortable and professional atmosphere.
Generous benefits including 29 days of annual leave, pension scheme, and free laser eye surgery.
Opportunities for ongoing training and development, enhancing career growth and professional skills.
Supportive team culture that encourages collaboration and care, fostering a positive work environment.
Less pressure on staff due to a larger clinical team, allowing for more patient interaction and personalized care.
Access to a transparent management structure and approachable management team promotes open communication.
Join Optical Express as a Healthcare Assistant in Glasgow – Transform Lives Every Day!
Are you a compassionate individual looking to make a real difference in the healthcare sector? Optical Express, the UK's leading provider of laser eye surgery, invites you to become a part of our dynamic team as a Healthcare Assistant. With over 34 years of trusted patient care, we pride ourselves on our commitment to excellence, compassion, and integrity. Your role will not only involve supporting patients during their eye care journey, but you’ll also play an integral part in a culture dedicated to community and environmental responsibility.
In this rewarding position, you will assist with pre-operative testing, guide patients through their procedures, and ensure a seamless flow within our clinics. If you have a caring heart, excellent communication skills, and a keen attention to detail, you’ll excel in this hands-on role where no two days are the same. Enjoy a competitive salary of £24,000, work in modern environments free of night shifts, and benefit from comprehensive development opportunities. Plus, enjoy perks like free eye care, generous leave, and a supportive team atmosphere where your growth is our priority.
Ready to embark on a fulfilling career that fits your passion for care? Apply now and join us at Optical Express, where you can make a meaningful impact every day!
Market leading salary of £24,000 with no night shifts ensures a good work-life balance.
State-of-the-art, modern working environments provide a comfortable and professional atmosphere.
Generous benefits including 29 days of annual leave, pension scheme, and free laser eye surgery.
Opportunities for ongoing training and development, enhancing career growth and professional skills.
Supportive team culture that encourages collaboration and care, fostering a positive work environment.
Less pressure on staff due to a larger clinical team, allowing for more patient interaction and personalized care.
Access to a transparent management structure and approachable management team promotes open communication.
Title: Healthcare Assistant
Location: Glasgow
Hours: 40 hours
Salary: £24,000
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 34 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Healthcare Assistant (Surgery Assistant) within our Glasgow clinic. The role involves travelling to cover other Optical Express surgery clinics.
Key Responsibilities and Accountabilities:
Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres.
You will also be responsible for the following:
- Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure.
- Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
- Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers.
- Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
- Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops.
- Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
- Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering.
- Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management.
Essential Skills
- Excellent communication and presentation skills
- Ability to absorb and convey highly technical information
- Adaptable with a flexible approach to work
- Excellent time management skills and ability to prioritise tasks
- A confident and professional individual who has fantastic organisational skills
- Excellent telephone manner
- Demonstrate confidentiality, integrity and discretion
What’s in it for you?
- A market leading salary
- No night shift
- State of the art, modern working environments
- 29 days annual leave per year
- Pension scheme
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- An accessible management team and transparent management structure
- Working in a larger clinical team means less pressure on our staff and more time to spend with our patients
- Full visibility of 6 week rota
Please apply now by uploading your CV.
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer.
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Useful skills for a Healthcare Assistant:
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To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.
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