Serious Concerns Assurance Officer inCaerleon inCaerleon PUBLISHED
SUN 29 DEC 2024
Opportunity to contribute to patient safety and quality assurance within a multi-award-winning NHS organisation.
Engagement with diverse stakeholders, including Welsh Government and regulatory bodies, enhancing professional networking and collaboration skills.
Flexibility in working arrangements, promoting a healthy work-life balance and accommodating personal needs.
Involvement in significant organizational learning initiatives, providing a chance to directly impact patient care and safety improvements.
Access to extensive training and development opportunities, enabling continuous professional growth and advancement.
Playing a critical role within a supportive team environment, fostering teamwork and communication skills.
Ability to work independently, utilizing initiative and analytical abilities, while being trusted to manage complex tasks.
The Serious Concerns Assurance Officer position at Aneurin Bevan University Health Board in Caerleon involves overseeing the notification and closure processes for Patient Safety Incidents, ensuring compliance with reporting requirements to various regulatory bodies. The role includes tracking the progress of investigations, liaising with the Welsh Government, NHS Executive, and Health Inspectorate Wales, and supporting the Organisational Learning Team to meet NHS Executive deadlines. Key responsibilities entail managing incident processes, monitoring action plans, maintaining documentation systems, and collaborating with external agencies.
Candidates should possess a degree level education or equivalent experience, with strong organisational, analytical, and communication skills. Proficiency in data management systems like RL Datix and the ability to work independently while handling sensitive situations are essential. The Health Board promotes a supportive workplace that values diversity, offers flexible working arrangements, and provides ample training and career development opportunities.
Candidates should possess a degree level education or equivalent experience, with strong organisational, analytical, and communication skills. Proficiency in data management systems like RL Datix and the ability to work independently while handling sensitive situations are essential. The Health Board promotes a supportive workplace that values diversity, offers flexible working arrangements, and provides ample training and career development opportunities.
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
The post holder will be responsible for the timely notification, and provision of closure (assurance) forms for Patient Safety Incidents, providing updates on progress with investigations and responding to queries.
To ensure the Health Board fulfils its reporting requirements to Regulatory bodies in relation to Patient Safety Incidents.
The post holder will be required to liaise directly with Welsh Government, NHS Executive, Health Inspectorate Wales and other regulatory bodies as required.
A key part of the role will be to track the progress of investigations against agreed timescales with senior staff seeking confirmation that agreed actions have been implemented to provide assurance to the Executive Team and Regulatory bodies.
The post holder will be a key member of the Organisational Learning Team for Putting Things Right team and work to support ongoing activities ensuring timely compliance with NHS Executive timescales.
The post holder is expected to work unsupervised using their own initiative and demonstrate appropriate analytical ability and comprehension skills. The post holder will display sensitivity, tact and diplomacy at all times and will liaise with staff across the organisation and outside stakeholders.
Main duties of the job
Coordinate incident processes with professionals and external agencies. Initiate and organise plans which may be complex and multi-agency. Use appropriate databases to ensure all deliverable dates are tracked to meet NHS Executive compliance. Completion of Welsh Government Serious Incident and No Surprises notifications, Nationally Reportable Incidents (NRI) outcome forms, providing updates when needed and responding to WG request for further information. Meet local and national policy guidance and audit requirements re compliance with Welsh Government reporting of serious incidents. To maintain a central filing system (electronic) ensuring that all documents are filed correctly and there is effective version control management. Monitor and track action plans for Patient Safety Incidents to completion. Maintaining and updating RL Datix (incident reporting system) as an accurate database of Nationally Reportable Incidents reported to NHS Executive. Undertake specific delegated projects or assignments formulating and adjusting plans as required. Liaising with Welsh Ambulance Safety Trust (WAST) to distribute and collate information for the joint investigation framework. Provide guidance to QPS teams with regards to triggering criterion. To support and steer through the Duty of Candour (DoC) process to completion.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
English
Essential criteria
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
The post holder will be responsible for the timely notification, and provision of closure (assurance) forms for Patient Safety Incidents, providing updates on progress with investigations and responding to queries.
To ensure the Health Board fulfils its reporting requirements to Regulatory bodies in relation to Patient Safety Incidents.
The post holder will be required to liaise directly with Welsh Government, NHS Executive, Health Inspectorate Wales and other regulatory bodies as required.
A key part of the role will be to track the progress of investigations against agreed timescales with senior staff seeking confirmation that agreed actions have been implemented to provide assurance to the Executive Team and Regulatory bodies.
The post holder will be a key member of the Organisational Learning Team for Putting Things Right team and work to support ongoing activities ensuring timely compliance with NHS Executive timescales.
The post holder is expected to work unsupervised using their own initiative and demonstrate appropriate analytical ability and comprehension skills. The post holder will display sensitivity, tact and diplomacy at all times and will liaise with staff across the organisation and outside stakeholders.
Main duties of the job
Coordinate incident processes with professionals and external agencies. Initiate and organise plans which may be complex and multi-agency. Use appropriate databases to ensure all deliverable dates are tracked to meet NHS Executive compliance. Completion of Welsh Government Serious Incident and No Surprises notifications, Nationally Reportable Incidents (NRI) outcome forms, providing updates when needed and responding to WG request for further information. Meet local and national policy guidance and audit requirements re compliance with Welsh Government reporting of serious incidents. To maintain a central filing system (electronic) ensuring that all documents are filed correctly and there is effective version control management. Monitor and track action plans for Patient Safety Incidents to completion. Maintaining and updating RL Datix (incident reporting system) as an accurate database of Nationally Reportable Incidents reported to NHS Executive. Undertake specific delegated projects or assignments formulating and adjusting plans as required. Liaising with Welsh Ambulance Safety Trust (WAST) to distribute and collate information for the joint investigation framework. Provide guidance to QPS teams with regards to triggering criterion. To support and steer through the Duty of Candour (DoC) process to completion.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
English
Essential criteria
- Educated to degree level or equivalent educational attainment/demonstrable experience.
- Experience of working in a changing organisation where flexibility and adaptability are essential to meet service needs.
- Experience of dealing with multi-disciplinary teams and other organisations.
- Demonstrate initiative to organise workload and meet deadlines.
- Excellent planning and organisational skills.
- High level of expertise in word-processing, spreadsheets and databases, RL Datix Risk Management system.
- Excellent numerical, analytical and data management skills.
- Excellent verbal and written communication skills, including report writing skills.
- Able to establish and maintain administrative systems and processes.
- Able to work and deliver under pressure; working to tight deadlines with constantly changing and sometimes conflicting priorities.
- Able to produce and present complex, sensitive information of a high quality to a range of stakeholders.
- Ability to develop good working relationships with staff at all levels – internal and external.
- Ability to communicate effectively – written and oral.
- Ability to work well under pressure and achieve objectives.
- Team Player.
- Excellent interpersonal skills.
- Enthusiastic, asse
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
view Start practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More from Aneurin Bevan University Health Board
inCaerleon
What might it look like to work here?
Stand by, we'll show you...
Stand by, we'll show you...
This image is not representative.
Learn more