STARS Front of House and Administrator, East KilbrideinEast KilbrideinEast KilbridePUBLISHED WED 2 APR 2025

Company Description

Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer’s people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.

We combine best in class, impeccable Front of House services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.

Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here: www.jobsincare.com/job/jbli18zb Description

We have a fantastic and exciting opportunity for an experiencedFront of House, Brand Ambassadorto join our STARS team. Working for one of our high-profile clients in East Kilbride, G75 0RD.

STARS at Securitas provide a “two roles in one" service to our clients, their staff, visitors and customers.

We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service.

• 45Hours per week
• Monday - Friday, days only
• 10:00 - 19:00
• £16.75ph
  
  

Responsibilities:

• Meet and greet all staff, visitors and contractors in a professional and personable manner
• Coordinate and manage internal and external visitors to the site, including assisting them with travel logistics help and ensuring all visitors, guests and employees are inducted to site
• Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
• Management of building access control systems and employee access cards
• Ensure the workplace (reception, lobby, etc.) is visually of a high standard
• Oversee UK purchasing and logistics process, including site ordering – kitchen, stationary, gifts etc
• Coordinate site staff meetings, minute meetings and update relevant metric material
• Create and manage ISO and internal audit UK site compliance material
• Act as employee engagement & communication manager with specific tasks including - plan bi-monthly UK communication meetings, draft internal and external promotional material, coordinate employee feedback sessions and internal social media
• Event management – for employees, industry events and external visits to the UK
• First aid and Fire Marshall duties
• Respond appropriately to varying and fast changing priorities
• Deliver a consistently high-end customer focused experience
• Embody a high-performance approach and encourage colleagues to do the same
• Assist in emergency situations
• Provide timely and accurate information
  
  

Qualifications

Please only apply if you have experience delivering exemplary customer service and administrator experience in a fast pace corporate environment with exceptional levels of communication and personal presentation.

Essential Skills

• Highest quality personal appearance
• Flexible, professional and adept at working under pressure
• Outstanding written, verbal and oral communication skills
• Customer oriented with a passion for high-level service
• Working knowledge of administrative computer packages such as MS Office, GSuite, etc.
• Polite and proactive
• Punctual and trustworthy
• Able to use initiative and highly adaptable
• Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment
• Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on
  
  

Additional Information

Company Benefits

Health & Wellbeing

• Company pension and advice and planning
• Life assurance scheme
• Discounted gym memberships
• Wellness advice and support, including financial, emotional and physical
• Dental and Physical Health Plans
  
  

Lifestyle Benefits

• Cycle to work scheme
• Car lease and new car purchasing schemes
• Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
• Mortgage Advise
• Payroll ISA's
• Eligibility for Costco Membership
  
  

Learning & Development

• Support with further education
• 100's of eLearning courses
• Accredited courses by C&G, ILM, IOSH and SIA
• Leadership Development programs both local and global
  
  

It’s great to see you’re considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals.

Ready to take the next step? Click 'I’m Interested' to submit your CV. Questions? Reach out anytime at

Why Choose Securitas UK?

At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.

What You Can Expect

Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.

Diversity & Inclusion: Be Yourself at Securitas

We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:

• Career Growth: Clear pathways from apprenticeships to leadership programs.
• Inclusive Leadership: A culture of respect, transparency,