201618 - Administration Assistant (AJM) inEdinburgh inEdinburgh PUBLISHED 19 NOV 2024

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.


Role


To undertake a range of clerical and administrative duties required to maintain the smooth running of CTAC and enable the team to achieve their objectives and meet required deadlines.

To act as a single point of contact for the CTAC and Vaccination Services and provide patients with a point of contact for booking, rescheduling and cancelling appointments.

To inform patients of services, offer non-clinical advice and facilitate the booking, cancellation and rescheduling of appointments while adhering to standard operating procedures, following available scripts and using range of FAQs and guidance documents to determine best response

For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions please contact Brian Smith on

• Please note we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage**
  
  

NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns, please contact the Recruiting Board.