Opportunity to work within a supportive, integrated team in a rehabilitation ward setting.
Ability to make a meaningful difference in patients' lives by assisting with their nutrition and hydration needs.
Access to generous NHS Pension Scheme, ensuring financial security upon retirement.
Attractive holiday entitlement, starting at 27 days and increasing to 33 days with service.
Potential for a significant relocation package to support those moving for the role, enhancing job accessibility.
Variety of paid and unpaid leave options that cater to emergency and planned absences, promoting work-life balance.
Extensive learning and development opportunities, allowing for personal and professional growth.
The York and Scarborough Teaching Hospitals NHS Foundation Trust is seeking a Patient Services Assistant (PSA) for Nelson's Court Ward 2, a rehabilitation unit. The PSA will support the nursing team by performing non-nursing tasks, focusing primarily on patient nutrition. Responsibilities include coordinating mealtimes, ensuring patient readiness to eat, offering assistance with food and hydration, and managing dietary needs through menu completion and food charts. The role requires a commitment to high-quality, compassionate patient care.
The position offers various benefits, including access to the NHS Pension Scheme, up to 33 days of holiday, a potential relocation package, employee assistance, and learning opportunities. Interested candidates can contact Ward Manager Claire Ramsay for more information.
The position offers various benefits, including access to the NHS Pension Scheme, up to 33 days of holiday, a potential relocation package, employee assistance, and learning opportunities. Interested candidates can contact Ward Manager Claire Ramsay for more information.
An exciting opportunity has arisen for Patient Services Assistants (PSA) Nelson's Court Ward 2. This is a rehabilitation ward.
The patient services assistant role will involve working as part of an integrated team, guided by local and Trust policy and procedure.
This will involve carrying our non-nursing duties as delegated by the Registered Nurse, using initiative within the level of competence expected for the role. To assist and support members of the multi disciplinary team in order to provide a high standard of patient centred care, whilst demonstrating care and compassion in meeting the patient's needs.
The PSA will focus on supporting the nutrition needs of patients, and this will include:
Taking on the role of 'nutrition coordinator' at mealtimes, liaising with nursing staff to ensure that patients are sitting out or up in bed and ready to eat. The PSA will ensure the patients have hand hygiene wipes available and offer help where needed, ensure the correct cutlery and aids are available and that the 'red tray' system is implemented.
Assisting patients at mealtimes and helping them with food where appropriate.
Working alongside nursing staff to promote 'first a drink', helping patients with drinks to support hydration.
Supporting patients to complete their menus, offering help as required and ensuring that the correct menus (including special diets, snack menus, finger food etc.) are ordered.
Completing food and fluid charts. escalating concerns to nursing staff.
Keeping nutrition board up to dates.
Our Benefits
Additional duties to support the nursing team as required.
We offer a range of benefits to support our staff including:
For further details / informal visits contact: Name: Claire Ramsay Job title: Ward Manager Email address: Telephone number:
The patient services assistant role will involve working as part of an integrated team, guided by local and Trust policy and procedure.
This will involve carrying our non-nursing duties as delegated by the Registered Nurse, using initiative within the level of competence expected for the role. To assist and support members of the multi disciplinary team in order to provide a high standard of patient centred care, whilst demonstrating care and compassion in meeting the patient's needs.
The PSA will focus on supporting the nutrition needs of patients, and this will include:
Taking on the role of 'nutrition coordinator' at mealtimes, liaising with nursing staff to ensure that patients are sitting out or up in bed and ready to eat. The PSA will ensure the patients have hand hygiene wipes available and offer help where needed, ensure the correct cutlery and aids are available and that the 'red tray' system is implemented.
Assisting patients at mealtimes and helping them with food where appropriate.
Working alongside nursing staff to promote 'first a drink', helping patients with drinks to support hydration.
Supporting patients to complete their menus, offering help as required and ensuring that the correct menus (including special diets, snack menus, finger food etc.) are ordered.
Completing food and fluid charts. escalating concerns to nursing staff.
Keeping nutrition board up to dates.
Our Benefits
Additional duties to support the nursing team as required.
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further details / informal visits contact: Name: Claire Ramsay Job title: Ward Manager Email address: Telephone number:
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Here are 5 questions you could be
asked
if you apply for this job:
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1. Can you tell us about your previous experience in a healthcare setting, particularly working with patients?
2. What attracted you to apply for the Patient Service Assistant role in our rehabilitation ward?
3. How do you approach working as part of a multidisciplinary team, and can you provide an example of a successful collaboration you've been involved in?
4. Can you describe a situation where you had to communicate effectively with nursing staff to ensure a patient’s needs were met?
5. How do you demonstrate compassion and care when assisting patients, especially during mealtimes?
1. Can you tell us about your previous experience in a healthcare setting, particularly working with patients?
2. What attracted you to apply for the Patient Service Assistant role in our rehabilitation ward?
3. How do you approach working as part of a multidisciplinary team, and can you provide an example of a successful collaboration you've been involved in?
4. Can you describe a situation where you had to communicate effectively with nursing staff to ensure a patient’s needs were met?
5. How do you demonstrate compassion and care when assisting patients, especially during mealtimes?
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