Health Care Support Worker inPontyclun inPontyclun PUBLISHED 6 NOV 2024
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Cwm Taf Morgannwg University Health Board is part of the NHS Wales family.
AMU and the Acute Care of the Elderly Unit are looking for an enthusiastic Health Care Support Worker, who wants to make a difference.The Acute Medical Unit (AMU) receives medical admissions from the Emergency Department and the GP. It is an extremely busy unit comprising of 38 beds with 2 assessment/triage trolleys. We have a new unit attached to AMU, the Acute Care of the Elderly Unit (ACE) which provides excellent care for acutely unwell elderly patients. We are one team and you will be allocated to work in both areas.
Exceptional team working is essential to this role, along with a warm and friendly bedside manner and the ability to work in a high-pressure area. Previous experience in a hospital/acute setting is beneficial but we accept applications from those without hospital care experience.
The successful candidates will be responsible for assisting the qualified nurses to meet the basic nursing needs of the patients in their care, as well as working from their own initiative and the ability to thrive in a fast-paced working environment.
You will need to have outstanding communication skills - you will be part of a team of fellow Health Care Support Workers, physician's assistants, registered nurses and nurse practitioners, junior Doctors and consultants.
You will be expected to communicate with these members of the team, along with liaising with our ward clerks on admissions, transfers and discharges.
Your day to day routine will consist of but is not limited to: meeting patients hygiene and toileting needs, serving meals and assisting patients to eat and drink, taking and recording of vital observations, blood glucose levels, maintaining good levels of stock and PPE, assisting with wound dressings, disposing of hazardous waste safely and correctly and documenting in patients notes.
You will be expected to have a good standard of literacy and numeracy, due to being required to document about the patients skin and the taking and recording of vital signs.
There will be the opportunity to further develop with training and education, we enroll all of our Health Care Support Workers onto basic life support training, and there will be opportunities to train to take blood glucose levels.
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We Live By Our Core Values
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
For further details / informal visits contact: Name: Susan Bonnyman Job title: Ward Manager Email address: Telephone number:
Sarah Thorne
Senior
AMU and the Acute Care of the Elderly Unit are looking for an enthusiastic Health Care Support Worker, who wants to make a difference.
The Acute Medical Unit (AMU) receives medical admissions from the Emergency Department and the GP. It is an extremely busy unit comprising of 38 beds with 2 assessment/triage trolleys. We have a new unit attached to AMU, the Acute Care of the Elderly Unit (ACE) which provides excellent care for acutely unwell elderly patients. We are one team and you will be allocated to work in both areas.
Exceptional team working is essential to this role, along with a warm and friendly bedside manner and the ability to work in a high-pressure area. Previous experience in a hospital/acute setting is beneficial but we accept applications from those without hospital care experience.
The successful candidates will be responsible for assisting the qualified nurses to meet the basic nursing needs of the patients in their care, as well as working from their own initiative and the ability to thrive in a fast-paced working environment.
You will need to have outstanding communication skills - you will be part of a team of fellow Health Care Support Workers, physician's assistants, registered nurses and nurse practitioners, junior Doctors and consultants.
You will be expected to communicate with these members of the team, along with liaising with our ward clerks on admissions, transfers and discharges.
Your day to day routine will consist of but is not limited to: meeting patients hygiene and toileting needs, serving meals and assisting patients to eat and drink, taking and recording of vital observations, blood glucose levels, maintaining good levels of stock and PPE, assisting with wound dressings, disposing of hazardous waste safely and correctly and documenting in patients notes.
You will be expected to have a good standard of literacy and numeracy, due to being required to document about the patients skin and the taking and recording of vital signs.
There will be the opportunity to further develop with training and education, we enroll all of our Health Care Support Workers onto basic life support training, and there will be opportunities to train to take blood glucose levels.
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We Live By Our Core Values
For further details / informal visits contact: Name: Susan Bonnyman Job title: Ward Manager Email address: Telephone number:
Sarah Thorne
Senior
The Acute Medical Unit (AMU) receives medical admissions from the Emergency Department and the GP. It is an extremely busy unit comprising of 38 beds with 2 assessment/triage trolleys. We have a new unit attached to AMU, the Acute Care of the Elderly Unit (ACE) which provides excellent care for acutely unwell elderly patients. We are one team and you will be allocated to work in both areas.
Exceptional team working is essential to this role, along with a warm and friendly bedside manner and the ability to work in a high-pressure area. Previous experience in a hospital/acute setting is beneficial but we accept applications from those without hospital care experience.
The successful candidates will be responsible for assisting the qualified nurses to meet the basic nursing needs of the patients in their care, as well as working from their own initiative and the ability to thrive in a fast-paced working environment.
You will need to have outstanding communication skills - you will be part of a team of fellow Health Care Support Workers, physician's assistants, registered nurses and nurse practitioners, junior Doctors and consultants.
You will be expected to communicate with these members of the team, along with liaising with our ward clerks on admissions, transfers and discharges.
Your day to day routine will consist of but is not limited to: meeting patients hygiene and toileting needs, serving meals and assisting patients to eat and drink, taking and recording of vital observations, blood glucose levels, maintaining good levels of stock and PPE, assisting with wound dressings, disposing of hazardous waste safely and correctly and documenting in patients notes.
You will be expected to have a good standard of literacy and numeracy, due to being required to document about the patients skin and the taking and recording of vital signs.
There will be the opportunity to further develop with training and education, we enroll all of our Health Care Support Workers onto basic life support training, and there will be opportunities to train to take blood glucose levels.
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We Live By Our Core Values
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
For further details / informal visits contact: Name: Susan Bonnyman Job title: Ward Manager Email address: Telephone number:
Sarah Thorne
Senior
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Useful skills for a Health Care Support Worker:
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To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.
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51.52157974243164 -3.3932950496673584 Pontyclun, Wales, United Kingdom 
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