Assistant Care Manager inMerseyside inMerseyside PUBLISHED 1 NOV 2024

Care Team Leader / Coordinator - Assistant Care Manager - Home care service provider based in Sefton L30.

Leadership and care management role for a community focussed domiciliary care organisation who provide a warm, supportive environment to develop your career.

Hourly rate starting at £14.50 per hour (c. £28,000 annual salary) PLUS bonus and brill benefits - Sunday through to Thursday working days with a Friday & Saturday weekend.

Fantastic benefits, paid milage, blue light card, career support, growth opportunities and more. Must be a driver with own vehicle.

Make a difference in a positive, people-first environment, speak to the Natalie at Duval for more information.

In this role you will be instrumental in ensuring clients receive exceptional care, while supporting the operational efficiency and growth of the organisation. We need a caring, organised leader with a passion for making a positive impact who thrives in a dynamic environment.

The Role Day-to-Day:

• Support Management: Assist the Registered Care Manager with the day-to-day management and coordination of the branch to ensure it operates efficiently, profitably, and delivers the highest standard of domiciliary care.
• Record Keeping and Reporting: Maintain accurate records, produce reports, and investigate complaints from service users and employees.
• Recruitment and Staffing: Maintain and grow the team by actively recruiting new care staff, guiding them through the recruitment process, and producing weekly staffing rotas.
• Business Development: Actively seek new business opportunities and support the commercial growth of the branch.
• Operational Compliance: Stay informed about up-to-date operational issues and methods. Ensure compliance with health and safety, emergency regulations, and operational policies.
• Emergency Duties: Undertake out-of-office duties as necessary, including providing emergency hands-on care, undertaking on-call duties, attending social events when required, and offering emergency telephone assistance to care staff.
• Liaison and Coordination: Effectively liaise with other departments, employees, key stakeholders such as commissioners and customers, and the public at large.
• Additional Duties: Quality assurance, assessments, reviews, care plans and to perform other duties as requested.
  
  

We Are Looking for:

• Previous experience in a managerial or supervisory capacity in the domiciliary care sector is essential
• NVQ/QCF Level 3 in Health and Social Care required. Level 5 in Health and Social Care is desirable or working towards
• Fantastic leadership skills with proven ability to effectively lead, delegate, and mentor staff
• Excellent communication skills and a compassionate, empathetic nature.
• High level of organisational skills with the ability to produce staffing rotas and manage multiple responsibilities.
• Ability to work flexibly, including extended hours where necessary, and provide hands-on care during staff shortages.
• Willingness to work collaboratively in a fast-paced environment and support your colleagues.
• A valid UK driving license and access to a vehicle are required.
• Hold or willing to obtain work related car insurance.
• Willingness to undergo enhanced DBS clearance.
  
  

Fantastic opportunity with a superb organisation, grow your career and help provide exceptional care. Applications to Natalie at Duval