Patient Pathway Coordinator - SurgeryinSloughinSloughPUBLISHED SUN 23 MAR 2025

Job Overview

We are seeking an ambitious and proactive Patient Pathway Coordinator to support the busy and evolving demands of the Surgery & Urology Directorate. This is an excellent opportunity for an experienced NHS administrator with a strong background in Outpatient Booking, Clinical Administration, and Team Leadership.

The ideal candidate will have previous experience in managing patient pathways, ensuring efficient service delivery, and leading a team in a fast-paced environment. This role would also be well-suited for a Team Leader looking to take the next step in their career, with the opportunity for development through a secondment.

If you are highly organised, detail-oriented, and passionate about patient care, we would love to hear from you!

Main duties of the job

The main duties of the role are outlined in the Job Description—please review it in full before applying. This role requires NHS experience in Outpatient Booking or Clinical Admin, and Team Leadership. Ideal for those seeking career progression in a fast-paced environment.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Frimley Health Trust benefits

This is "Frimley Health Trust benefits" by FHFT Careers on Vimeo, the home for high quality videos and the people who love them.

Detailed Job Description And Main Responsibilities

Please see attached Job Description for a comprehensive list of role specific duties and responsibilities.

Person specification

Qualifications

Essential criteria

• Good education or equivalent relevant experience
  
  

Desirable criteria

• Management qualification
  
  

Experience

Essential criteria

• Experience in a customer care environment
• Track record of successful working within a team with different roles
• Relevant experience of working in an NHS acute hospital setting
  
  

Desirable criteria

• Conversant with hospital information systems
  
  

Skills

Essential criteria

• Ability to manage a team
• Ability to negotiate at all levels and work in partnership with all relevant stakeholders
• Excellent communication skills – both verbal, presentation and written
• Good interpersonal, oral and written skills including chairing meetings and writing reports
• Ability to prioritise and manage workload efficiently with minimal supervision
  
  

Desirable criteria

• Highly developed analytical skills and competency in interpreting complex data
• Knowledge of medical terminology
  
  

Knowledge

Essential criteria

• Knowledge of data protection and issues around patient confidentiality
• Knowledge of NHS patient administration systems
• Knowledge of NHS Access targets
  
  

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment .

Our three core values , and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future .

Apply online now