Patient Service Coordinator inRochdale inRochdale PUBLISHED
TUE 14 JAN 2025
Practice Plus Group riCQFlt5
Meaningful Impact, You play a crucial role in improving patient experiences and ensuring they receive timely, high-quality medical care.
Dynamic Work Environment, The role is varied, providing opportunities to engage with patients and healthcare professionals in both face-to-face and remote settings.
Professional Development, There is strong support for ongoing training and career growth within the Practice Plus Group.
Collaborative Atmosphere, Work as part of an energetic and vibrant team that prioritizes teamwork and communication.
Wellbeing Benefits, Enjoy an extensive range of wellbeing and lifestyle benefits that contribute to a balanced work-life experience.
Job Satisfaction, Experience the fulfillment that comes with making a difference in people's lives, contributing directly to positive healthcare outcomes.
The Practice Plus Group in Rochdale is seeking a Patient Service Coordinator to join their administration team. This role is ideal for experienced administrators with strong customer service skills who are passionate about contributing to patient care. The Coordinator will be responsible for managing patient bookings, overseeing clinic utilisation, and providing support throughout the patient's journey—both face-to-face and via phone. Key tasks include ensuring accurate patient data, resolving queries promptly, and collaborating with clinical teams to optimize appointment scheduling.
Candidates should possess prior administrative experience, excellent communication skills, and a solid understanding of IT tools. The position offers opportunities for professional development, increased annual leave with service length, and a range of wellbeing benefits. This full-time permanent role aims to enhance the efficiency of the patient experience in a vibrant and supportive environment.
Candidates should possess prior administrative experience, excellent communication skills, and a solid understanding of IT tools. The position offers opportunities for professional development, increased annual leave with service length, and a range of wellbeing benefits. This full-time permanent role aims to enhance the efficiency of the patient experience in a vibrant and supportive environment.
Job Summary
UNLOCK YOUR BEST WORK LIFE
If you are looking to join an energetic and vibrant organisation that truly makes a difference to peoples lives on a daily basis we would like to hear from you. We are looking for a Patient Services Coordinator to join our administration team at our Practice Plus Group Hospital, Rochdale .
Our focus at all times is on ensuring that our patients receive high quality treatment quickly, in clean and comfortable surroundings.
From accepting referrals to booking patients into the right appointments at the right time and ensuring all patient data is accurate to reception duties and answering patient queries, this role is varied and you will need to be able to learn fast, but you will be rewarded by quickly becoming part of a great team, helping make our service ever more slick and efficient and to ensure our patient experience is the best it can be.
The service provided may be face to face or via the telephone, with the job holder being courteous and professional at all times. The role demands great attention to detail and the ability to resolve queries at the first opportunity.
If you would like to what it would be like working for the Practice Plus Group please see the video below: Main duties of the job
As part of the NW Ophthalmology Patient Services Team, you will provide a high quality administrative service to patients, colleagues and other 3rd parties across all steps of the patient journey. The service provided may be face to face, in writing or via the telephone. You'll be courteous and professional at all times.
The role demands great attention to detail and to resolve queries at the first opportunity. Striving for excellence and a willingness to continuously improve to deliver the highest standards required to support the delivery of North West Ophthalmologys objectives.
Working collaboratively with the clinical teams to oversee rota allocation and timely creation of clinics to optimise delivery across the service and will include but not limited to:
Managing patient bookings and clinic utilisation for Tameside and other mobile clinical units, in conjunction with the Patient Services Manager, mobile unit co-ordinators, logistics, clinical and management teams as appropriate.
Supporting the efficient utilisation of clinics / locations which is essential in providing timely treatment for macular patients and running a cost -effective service and patient focused service.
Developing an ability to analyse service data, clinic efficiency and utilisation and actively seeking to improve the service
Provision of monthly summary information required by finance / admin to strict deadlines
About Us
You will be an experienced Administrator with Previous administration experience in a similar setting A sincere desire to be part of a team that takes great pride in helping patients Sound knowledge and understanding of IT and software packages (Word/Excell) Excellent Communication skills (Written and Phone) Ability to prioritise and work on own initiative What you can expect in return An extensive range of wellbeing and lifestyle benefits The support you need to grow in your role and continue your professional development An increase of annual leave with years of service To apply for the role click on the link below. If you have any questions contact in our friendly resourcing team, or call Applicants must have the right to work in the UK.
Date posted
02 January 2025
Pay scheme
Other
Salary
£26,375 a year £26375
Contract
Permanent
Working pattern
Full-time
Reference number
10097
Job locations
Croft Shifa Health Centre
Belfield Road
Rochdale
Greater Manchester
OL16 2UP
Job Description
Job responsibilities
UNLOCK YOUR BEST WORK LIFE
If you are looking to join an energetic and vibrant organisation that truly makes a difference to peoples lives on a daily basis we would like to hear from you. We are looking for a Patient Services Coordinator to join our administration team at our Practice Plus Group Hospital, Rochdale .
Our focus at all times is on ensuring that our patients receive high quality treatment quickly, in clean and comfortable surroundings.
From accepting referrals to booking patients into the right appointments at the right time and ensuring all patient data is accurate to reception duties and answering patient queries, this role is varied and you will need to be able to learn fast, but you will be rewarded by quickly becoming part of a great team, helping make our service ever more slick and efficient and to ensure our patient experience is the best it can be.
The service provided may be face to face or via the telephone, with the job holder being courteous and professional at all times. The role demands great attention to detail and the ability to resolve queries at the first opportunity.
If you would like to what it would be like working for the Practice Plus Group please see the video below: Job description Job responsibilities
UNLOCK YOUR BEST WORK LIFE
If you are looking to join an energetic and vibrant organisation that truly makes a difference to peoples lives on a daily basis we would like to hear from you. We are looking for a Patient Services Coordinator to join our administration team at our Practice Plus Group Hospital, Rochdale .
Our focus at all times is on ensuring that our patients receive high quality treatment quickly, in clean and comfortable surroundings.
From accepting referrals to booking patients into the right appointments at the right time and ensur
UNLOCK YOUR BEST WORK LIFE
- make a difference for every patient
If you are looking to join an energetic and vibrant organisation that truly makes a difference to peoples lives on a daily basis we would like to hear from you. We are looking for a Patient Services Coordinator to join our administration team at our Practice Plus Group Hospital, Rochdale .
Our focus at all times is on ensuring that our patients receive high quality treatment quickly, in clean and comfortable surroundings.
From accepting referrals to booking patients into the right appointments at the right time and ensuring all patient data is accurate to reception duties and answering patient queries, this role is varied and you will need to be able to learn fast, but you will be rewarded by quickly becoming part of a great team, helping make our service ever more slick and efficient and to ensure our patient experience is the best it can be.
The service provided may be face to face or via the telephone, with the job holder being courteous and professional at all times. The role demands great attention to detail and the ability to resolve queries at the first opportunity.
If you would like to what it would be like working for the Practice Plus Group please see the video below: Main duties of the job
As part of the NW Ophthalmology Patient Services Team, you will provide a high quality administrative service to patients, colleagues and other 3rd parties across all steps of the patient journey. The service provided may be face to face, in writing or via the telephone. You'll be courteous and professional at all times.
The role demands great attention to detail and to resolve queries at the first opportunity. Striving for excellence and a willingness to continuously improve to deliver the highest standards required to support the delivery of North West Ophthalmologys objectives.
Working collaboratively with the clinical teams to oversee rota allocation and timely creation of clinics to optimise delivery across the service and will include but not limited to:
Managing patient bookings and clinic utilisation for Tameside and other mobile clinical units, in conjunction with the Patient Services Manager, mobile unit co-ordinators, logistics, clinical and management teams as appropriate.
Supporting the efficient utilisation of clinics / locations which is essential in providing timely treatment for macular patients and running a cost -effective service and patient focused service.
Developing an ability to analyse service data, clinic efficiency and utilisation and actively seeking to improve the service
Provision of monthly summary information required by finance / admin to strict deadlines
About Us
You will be an experienced Administrator with Previous administration experience in a similar setting A sincere desire to be part of a team that takes great pride in helping patients Sound knowledge and understanding of IT and software packages (Word/Excell) Excellent Communication skills (Written and Phone) Ability to prioritise and work on own initiative What you can expect in return An extensive range of wellbeing and lifestyle benefits The support you need to grow in your role and continue your professional development An increase of annual leave with years of service To apply for the role click on the link below. If you have any questions contact in our friendly resourcing team, or call Applicants must have the right to work in the UK.
Date posted
02 January 2025
Pay scheme
Other
Salary
£26,375 a year £26375
Contract
Permanent
Working pattern
Full-time
Reference number
10097
Job locations
Croft Shifa Health Centre
Belfield Road
Rochdale
Greater Manchester
OL16 2UP
Job Description
Job responsibilities
UNLOCK YOUR BEST WORK LIFE
- make a difference for every patient
If you are looking to join an energetic and vibrant organisation that truly makes a difference to peoples lives on a daily basis we would like to hear from you. We are looking for a Patient Services Coordinator to join our administration team at our Practice Plus Group Hospital, Rochdale .
Our focus at all times is on ensuring that our patients receive high quality treatment quickly, in clean and comfortable surroundings.
From accepting referrals to booking patients into the right appointments at the right time and ensuring all patient data is accurate to reception duties and answering patient queries, this role is varied and you will need to be able to learn fast, but you will be rewarded by quickly becoming part of a great team, helping make our service ever more slick and efficient and to ensure our patient experience is the best it can be.
The service provided may be face to face or via the telephone, with the job holder being courteous and professional at all times. The role demands great attention to detail and the ability to resolve queries at the first opportunity.
If you would like to what it would be like working for the Practice Plus Group please see the video below: Job description Job responsibilities
UNLOCK YOUR BEST WORK LIFE
- make a difference for every patient
If you are looking to join an energetic and vibrant organisation that truly makes a difference to peoples lives on a daily basis we would like to hear from you. We are looking for a Patient Services Coordinator to join our administration team at our Practice Plus Group Hospital, Rochdale .
Our focus at all times is on ensuring that our patients receive high quality treatment quickly, in clean and comfortable surroundings.
From accepting referrals to booking patients into the right appointments at the right time and ensur
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