Private Patients & Overseas Administration AssistantinWorthinginWorthingPUBLISHED THU 19 DEC 2024
Engagement with a diverse range of stakeholders including patients, consultants, and external providers, fostering a rich professional network.
Opportunity to work within a highly respected NHS foundation trust renowned for its outstanding patient care and commitment to service excellence.
Flexible working hours with a rota from Monday to Friday, 9 am to 5 pm, promoting a healthy work-life balance.
Access to extensive Wellbeing Programmes designed to support staff, acknowledging the importance of self-care in providing excellent patient care.
Possibility for professional growth and development in a university trust that values lifelong learning and training for all employees.
Involvement in a supportive and inclusive workplace culture with various staff networks aimed at enhancing diversity and employee satisfaction.
Access to transportation options, such as a staff minibus for cross-site working, enhancing convenience and mobility within the role.
The role of Private Patients & Overseas Administration Assistant at University Hospitals Sussex NHS Foundation Trust involves facilitating the admissions process and invoicing for private patient services, including elective and emergency admissions as well as outpatient activities. The assistant will provide administrative support to the Private Patient management team, ensuring proper charging for treatments of Overseas Visitors, within a confidential and sensitive environment.
Candidates should possess excellent communication skills, customer-focused attitudes, and previous office administration experience, preferably within an NHS setting. The position requires meticulous attention to detail, teamwork, and enthusiasm, with engagement across various stakeholders to deliver high-quality care. The working hours are Monday to Friday, 9 am to 5 pm, with some flexibility required. The Trust emphasises diversity, inclusion, and staff wellbeing, offering opportunities for professional growth and development in a supportive environment.
Candidates should possess excellent communication skills, customer-focused attitudes, and previous office administration experience, preferably within an NHS setting. The position requires meticulous attention to detail, teamwork, and enthusiasm, with engagement across various stakeholders to deliver high-quality care. The working hours are Monday to Friday, 9 am to 5 pm, with some flexibility required. The Trust emphasises diversity, inclusion, and staff wellbeing, offering opportunities for professional growth and development in a supportive environment.
Engagement with a diverse range of stakeholders including patients, consultants, and external providers, fostering a rich professional network.
Opportunity to work within a highly respected NHS foundation trust renowned for its outstanding patient care and commitment to service excellence.
Flexible working hours with a rota from Monday to Friday, 9 am to 5 pm, promoting a healthy work-life balance.
Access to extensive Wellbeing Programmes designed to support staff, acknowledging the importance of self-care in providing excellent patient care.
Possibility for professional growth and development in a university trust that values lifelong learning and training for all employees.
Involvement in a supportive and inclusive workplace culture with various staff networks aimed at enhancing diversity and employee satisfaction.
Access to transportation options, such as a staff minibus for cross-site working, enhancing convenience and mobility within the role.
To facilitate the admissions process and initiate invoicing for all private patient elective, emergency admissions and outpatient activity within the Trust. Provide efficient and effective administration support to the Private Patient management team, maximising the Trusts income from Overseas Visitors (patients not resident in the UK, requiring NHS treatment) ensuring that patients are appropriately charged for any treatment that may arise in a highly sensitive and confidential environment.
The Private Patients Unit is seeking a Private Patients and Overseas Administration Assistant with excellent communication skills who is customer focused with previous office administration experience preferably within a NHS environment. Reporting to the Private Patients & Overseas Coordinator, you will be responsible for administering the Private Patients Unit's administration services and daily functions.
Working a rota that runs Mondays to Fridays from 9am to 5pm with some flexibility on occasions, you will be responsible for carrying out the daily administrative functions. You will engage with; patients, consultants, referrers and external providers as well as staff members across all other departments within the wider trust to provide them with world class care customer service.
An impeccable telephone and email manner and confidence in dealing with people at all levels are essential. You should be a team player, meticulous, detail oriented and enthusiastic with the ability to work in a challenging and changing environment.
This position may on occasions require cross site working to which a staff minibus is available.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our
Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
For further details / informal visits contact: Name: Paul Matthews Job title: Private Patients & Overseas Business Lead Email address: Telephone number:
Please feel free to contact me for an informal chat or to answer any questions or concerns you may have.
The Private Patients Unit is seeking a Private Patients and Overseas Administration Assistant with excellent communication skills who is customer focused with previous office administration experience preferably within a NHS environment. Reporting to the Private Patients & Overseas Coordinator, you will be responsible for administering the Private Patients Unit's administration services and daily functions.
Working a rota that runs Mondays to Fridays from 9am to 5pm with some flexibility on occasions, you will be responsible for carrying out the daily administrative functions. You will engage with; patients, consultants, referrers and external providers as well as staff members across all other departments within the wider trust to provide them with world class care customer service.
An impeccable telephone and email manner and confidence in dealing with people at all levels are essential. You should be a team player, meticulous, detail oriented and enthusiastic with the ability to work in a challenging and changing environment.
This position may on occasions require cross site working to which a staff minibus is available.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our
Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
For further details / informal visits contact: Name: Paul Matthews Job title: Private Patients & Overseas Business Lead Email address: Telephone number:
Please feel free to contact me for an informal chat or to answer any questions or concerns you may have.
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
viewStart practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More from University Hospitals Sussex NHS Foundation Trust
inWorthing
50.81787109375-0.37288200855255127Worthing, England, United Kingdom
Locations
are approximate.
Learn more
What might it look like to work here?
Stand by, we'll show you...
Stand by, we'll show you...
This image is not representative.
Learn more