Health Care Support Worker inSt Asaph inSt Asaph PUBLISHED
FRI 10 JAN 2025
St Kentigern Hospice r10mdOIZ
Opportunity to make a meaningful impact on patients' lives and support their families during challenging times.
Work in a multidisciplinary team, fostering collaboration and shared decision-making in patient care.
Gain valuable experience and skills in a specialized field of health care, particularly in palliative care.
Participate in personal and professional development through training opportunities and regular appraisals.
Mentorship role opportunities, allowing for personal growth and leadership development.
Contribute to creating a safe and supportive environment for both patients and staff, enhancing workplace morale.
The Health Care Support Worker role at St Kentigern Hospice in St Asaph involves supporting patients and their families alongside a multidisciplinary team, ensuring the delivery of high-quality care in a palliative setting. Responsibilities include partnering with registered nurses in planning and implementing patient care, observing and reporting on patients' conditions, and mentoring new staff. The position requires promoting holistic care, maintaining open communication within the team, and participating in the support of bereaved relatives, all while adhering to safety and care standards.
Candidates should possess a NVQ Level 2 qualification and experience in working with individuals with life-limiting conditions. Essential skills include good communication, the ability to document care accurately, and adaptability in a dynamic work environment. Personal qualities sought after include patience, kindness, and the ability to work collaboratively under pressure.
Candidates should possess a NVQ Level 2 qualification and experience in working with individuals with life-limiting conditions. Essential skills include good communication, the ability to document care accurately, and adaptability in a dynamic work environment. Personal qualities sought after include patience, kindness, and the ability to work collaboratively under pressure.
ST KENTIGERN HOSPICE HEALTH CARE SUPPORT WORKER Responsible to: Matron Accountable to: Matron ROLE To help and assist other members of the multidisciplinary team in creating an atmosphere in which patients and their families are supported and receive the best care possible. AIMS 1. To respect, empower and work in partnership with others, ensuring the delivery of high quality care. 2.
Work independently within your role, planning care alongside registered Nurses. 3. Assist registered nurses in carrying out care. 4.
Prioritise care appropriately, observe and report accurately on patients general conditions, ensuring that all information is communicated by taking part in discussion and recording relevant information. 5. Mentor and be a role model to new members of the team. 6.
To be part of the team, share the planning, implementation and evaluation of the care of patients, and support for families. 7. To maintain a high standard of nursing care, and participate in making improvements to working practice. 8.
To help ensure a safe working environment, be aware of the Safety at Work Policy and work within its guidelines. Carry out risk assessments as required. 9. Help promote good working relationships within the team, offering peer support and encouraging supportive practice.
CLINICAL DUTIES 1. Work within the hospice team to promote holistic care of patients and families. 2. Help assess the individual needs of the patient and the family.
Work independently within your role, planning care alongside registered Nurses. 3. Assist registered nurses in carrying out care. 4.
Prioritise care appropriately, observe and report accurately on patients general conditions, ensuring that all information is communicated by taking part in discussion and recording relevant information. 5. Mentor and be a role model to new members of the team. 6.
To be part of the team, share the planning, implementation and evaluation of the care of patients, and support for families. 7. To maintain a high standard of nursing care, and participate in making improvements to working practice. 8.
To help ensure a safe working environment, be aware of the Safety at Work Policy and work within its guidelines. Carry out risk assessments as required. 9. Help promote good working relationships within the team, offering peer support and encouraging supportive practice.
CLINICAL DUTIES 1. Work within the hospice team to promote holistic care of patients and families. 2. Help assess the individual needs of the patient and the family.
- Be responsible and accountable for own performance and standard of care given. 4. Communicate relevant information to the rest of the team concerning patient and family, respecting confidentiality.
- Participate in discussion on patient care during ward report and at multidisciplinary team meetings. 6. Be involved in the support of bereaved relatives when appropriate.
- To work flexibly if required across day therapies and the inpatient unit. PERSONAL DEVELOPMENT 1. Be aware of clinical developments within your and attend relevant study opportunities.
- Written appraisal by staff nurse or Ward Sister (minimum once yearly). 3. Use opportunities to consolidate learned skills.
- Identify specific needs to widen knowledge and experience as appropriate 5. Develop competencies relevant to your role as identified in annual appraisal. GENERAL This job description outlines the main elements of the role and is subject to regular review and possible alteration.
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Useful skills for a Health Care Support Worker:
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To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.
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inSt Asaph
53.25771331787109 -3.441876173019409 St Asaph, Wales, United Kingdom 
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